Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange 2010 custom DSN text

Posted on 2013-01-17
7
Medium Priority
?
1,361 Views
Last Modified: 2013-02-01
Hello!

I have a problem with customizing system messages in my Exchange 2010 SP2 environment.
I have created a transport rule which rejects mail with the custom status code 5.7.230. I have no problems with supplying the "diagnostic information for administrators", but I have no faith that our users will read that message...

I have therefore followed technet and other forums so that I can customize the DSN. I have created the message to the specific status code, but when I try to send a mail it don't return the new message text, only the std. rejection message.

Anyone who have encountered this in the past?  

Best Regards

Vegard Dufseth
0
Comment
Question by:HFK-IKT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38788631
Which message are you trying to customise? Not all of them can be customised and if the NDR is generated by the remote server you cannot modify it.

Simon.
0
 

Author Comment

by:HFK-IKT
ID: 38800045
I have crated a new Status Code, 5.7.230 and associated a newly generated System Message to it.

Vegard
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38800855
That doesn't answer my question though.
What kind of messages are you trying to NDR back? In most cases you cannot just create a new status code, as there are built in system generated codes that cover most events.

Simon.
0
Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

 

Author Comment

by:HFK-IKT
ID: 38805385
The background for this customized NDR, is that I have a transport rule that is set to reject messages to users that have left the organization. This disabled users are members of a "disabled users" group in AD, rather than having disabled their mailbox. I haven't found a built in statuscode wich give the senders an understandable NDR. When I send a mail to these users now I get a message that says the mail was rejected.

If you have another good solution for me, I will accept it gladly!

I'm apologize for the clumsy english... :-)

Vegard
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38812667
You can disable the user account without having the mailbox fail to work, so another option would be an Out of Office message on each account.

What exactly does the NDR say? It could be that the message is being rejected by Exchange for other other reasons before it gets to the transport rule system.

Simon.
0
 

Accepted Solution

by:
HFK-IKT earned 0 total points
ID: 38825830
For some reason it worked when I sent a testmessage this morning. Maybe it takes some time for the customization to work?

Thanks for the replies!

Best regards

Vegard
0
 

Author Closing Comment

by:HFK-IKT
ID: 38843124
What I did first worked, but it took some time for the change to apply.
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question