?
Solved

Restored a VMWare Virtual machine from backup to ESXi and renamed the PC and now cannot Remote desktop

Posted on 2013-01-17
5
Medium Priority
?
220 Views
Last Modified: 2013-11-10
I restored a VMWare Virtual machine from backup to ESXi and renamed the PC and now cannot RDP into the server. I get the following error message.

The remote session was disconnected because there are no Terminal Server license servers available to provide a license. Please contact the server administrator.

I also sometimes get:

The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting the the remote computer again or contact your server administrator

The server is a Terminal Server which is used in a Citrix farm. I restored to save on the massive effort of rebuilding. Also, we do have an existing licensing server with plenty of licenses.
0
Comment
Question by:MSSC_support
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 8

Expert Comment

by:jpgobert
ID: 38786770
Have you reviewed the Windows event logs to see if you're getting any authentication or service errors or warnings?  That's where I'd check first...
0
 
LVL 123
ID: 38786797
your license server is currently working?
0
 
LVL 37

Expert Comment

by:Neil Russell
ID: 38786905
What exactly did you restore and rename? A PC or the TS Server?

Either way if you restore from a VM of another machine and then rename it to use as a DIFFERENT machine you should sysprep it.  If only life was that simple.....
0
 

Accepted Solution

by:
MSSC_support earned 0 total points
ID: 38787069
I managed to resolve the issue by removing the NIC and giving it a new one and thus it got a new MAC address. That worked!
0
 

Author Closing Comment

by:MSSC_support
ID: 39636709
Sorted this issue out myself
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
When converting a physical machine to a virtual machine using VMware vCenter Converter Standalone or vCenter Converter Enterprise, if an adapter type is not selected during the initial customization the resulting virtual machine may contain an IDE d…
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question