Posted on 2013-01-17
I have two monitors connected to a XP PC. 2nd monitor is set up as externded monitor.
It has been working fine for years. All of sudden, 2nd time in two weeks, the screen looks frozen when you close the application programs. Say you worked on EXCEL. When you are done and click the close button, but the image of your spreadsheet remains on the screen.
First time I asked the user to restart the PC and all was fine.
Second time, yesterday, I went over to see it for myself when the user alerted me.
The "Frozen Image" effect was on both monitors. I can click the close button on OUTLOOK, EXCEL ... etc. It did not matter. The image was still there. So I logged off (instead of restarting) and logged back in and it was all ok again.
I guess one of three things could have done bad or going bad: (1) monitor (2) Video card (3) Corrupted Video Driver.
If you have seen something like this, please help.