Solved

Emails bounced back from recipient

Posted on 2013-01-17
6
933 Views
Last Modified: 2013-01-17
SBS 2011 with Exchange 2010 and Outlook 2007/2010 clients. Out of blue users are getting emails kicked back to them from certain domains. The text below comes with the kick back.

Reporting-MTA: dns;XXXSERVER.xxxxninst.local
Received-From-MTA: dns;xxxxninst.local
Arrival-Date: Wed, 16 Jan 2013 23:59:36 +0000

Final-Recipient: rfc822;XXXXXX@ML.COM
Action: delayed
Status: 4.4.7
Diagnostic-Code: smtp;400 4.4.7 Message delayed
Will-Retry-Until: Fri, 18 Jan 2013 16:59:36 -0700
X-Display-Name:XXXXXX@ML.COM

Can anyone point me to log files or a place to start looking at this?  THANK YOU!!!!!!
0
Comment
Question by:dgrenda
  • 3
  • 3
6 Comments
 
LVL 35

Expert Comment

by:Ernie Beek
ID: 38787513
There could be a number of reasons for the delay,

-greylisting
-server not responding
-incorrect email addres
-You blacklisted somewhere (some servers then use greylisting for your emails)

You could check if the remote server is responding (ping, telnet to port 25), check wether the are greylisting and check if you're not blacklisted (http://mxtoolbox.com/blacklists.aspx)
0
 

Author Comment

by:dgrenda
ID: 38787750
Thank you!  Not blacklisted.

Can you tell me where to find the Exchange logs that would have information on why the email is returned?
0
 
LVL 35

Accepted Solution

by:
Ernie Beek earned 500 total points
ID: 38787839
It could be you first have to turn on the message tracking. Have a look at:

http://www.redline-software.com/eng/support/docs/iam/trouble_1_mammes.php
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:dgrenda
ID: 38787999
VERY GOOD input, Thank you I will get back to you
0
 

Author Closing Comment

by:dgrenda
ID: 38788994
It was one of the WAN IP addresses assigned to the site was black listed. I changed the IP and it fixed it.

THanks for your help
0
 
LVL 35

Expert Comment

by:Ernie Beek
ID: 38789245
My pleasure, glad I could help.
Thx 4 the points :)
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to convert ANSI PST to UNICODE PST? 3 35
Exchange Server 2013 crash 3 19
outlook calendar 2 23
exchange 2010 2 7
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
how to add IIS SMTP to handle application/Scanner relays into office 365.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question