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Intermec label printers not working with my SonicPoints

Posted on 2013-01-17
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Last Modified: 2013-02-06
Our label printers are setup on a unix server and they are connected to Cisco Aironet 1200 access points. However, they hang every now and then, and we are looking to eliminate wireless connectivity as a possible cause.

I have installed 3 Sonicwall SonicPoints specifically for the Intermec label printers. That way, there are no concerns about whether the accesspoints that the printers use, are getting overloaded.

The SonicPoints are managed on my SonicWall NSA2400 firewall. They are connected to the firewall, through port X4 (my LAN is on port X0). I am however unable to use the printers or even ping them, when I connect them to the SonicPoint APs.

I have connected computers to one of the SonicPoints, and they work just fine - connect to the internet and our shared network drives. Our computers are on a Windows 2008 domain.
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Question by:bobox00
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carlmd earned 500 total points
ID: 38788022
Take a look at:

http://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=5351

This is not exactly what you are asking but it should give you an example of the rules you have to set up.

This should also be helpful.

http://www.fuzeqna.com/sonicwallkb/consumer/kbdetail.asp?kbid=5212
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by:bobox00
ID: 38788779
Thanks Carl, however, all traffic is already allowed from WLAN to LAN and vice versa.
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by:carlmd
carlmd earned 500 total points
ID: 38789037
How have you configured the printers/sonicpoint/sonicwall to provide an ip address?

If you connect (wireless) a pc on the same sonicpoint as a printer, can you ping the printer?

I suspect your problem is that there is no ip address for the printer.

Most label printers have either rs232 or ethernet for connection. What does yours have and how are they connected to the WAP.
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Author Comment

by:bobox00
ID: 38789204
My label printers have wireless antenna and they work well with our Cisco Aironet access points. I assign IP addresses to the printers manually, from a known pool of available IP addresses.
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Author Comment

by:bobox00
ID: 38861726
I have removed the printers from the SonicPoints. The printers never worked well with the SonicPoints.
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