Solved

MS Outlook 2007 Won't Show up in QuickBooks 2012 Pro

Posted on 2013-01-17
2
889 Views
Last Modified: 2014-11-12
Before I had Outlook 2007 32bit and QuickBooks 2012 Pro (R12), everything was working fine.   I since upgraded to Outlook 2010 64bit but found my Google Calendar Sync was not supported anymore under OL 2010.  I uninstalled OL 2010 and reinstalled OL 2007 and now it doesn't show as an option to email Invoices out of QB?????  

I attached some screen shots of the error and email setting in QB.  In the select email drop down OL isn't listed.

If I right click a file, say from my desktop, and do a "Send To Mail Recipient" it will attach to OL an open a new email no problem! (Seems Windows knows OL is my default email Client).

I have since, uninstalled and then reinstalled OL and QB's.  No Change!

I'm Baffled!
QB1.PNG
QB2PNG.PNG
0
Comment
Question by:trinle
2 Comments
 
LVL 4

Accepted Solution

by:
webtechgal earned 500 total points
ID: 38788912
When you did the uninstall, did you use the Quickbooks Clean Install Utility?

It may help - as it sounds like 2007 is trying to look at stuff leftover from the 2010 version.

You can see the Intuit instructions and download the utility under step 2.

http://support.quickbooks.intuit.com/support/articles/HOW12212

I know dealing with different version of QB can be frustrating. Hope this helps.
0
 

Author Closing Comment

by:trinle
ID: 38793730
So I removed QB's and used the Intuit clean up utility.... I removed my Mail Profile, Office 2007 and the instance of Visio 2010 from my computer.  I rebooted, reinstalled 2007 SP3, then QuickBooks and Walla, to send forms from Outlook in QB was magically there!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question