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Iphone and Ipads not able to sync with exchange 2003

Posted on 2013-01-17
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Last Modified: 2013-02-02
I have found that a number of my users are unable to get their new IPads and IPhones to sync to exchange 2003 if they have a large number of email items in their exchange store.

Other than upgrading to 2008 and ex 2007 how can I resolve this isssue ? I have been trying for years to get them to cleanup their mailboxes.

Thanks
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Question by:HalCHub
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Expert Comment

by:Alan Hardisty
ID: 38789502
Please run through my article and check your settings:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html

Run the test on the test site and if you get stuck anywhere or have any questions, please let me know.

Alan
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Author Comment

by:HalCHub
ID: 38789906
active sync is fin.. it works on users with I phones with less email.  The main problems are with user that have 25,000+ email items.
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Accepted Solution

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Alan Hardisty earned 1000 total points
ID: 38789970
If the users have more than 5,000 items in a single folder, then Activesync on Exchange 2003 will have problems.

See the following technet blog:

http://blogs.technet.com/b/exchange/archive/2009/12/07/3408973.aspx
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