I make regular backups to an SFTP server and that aspect of the restore procedure is pretty clear. But if the hard drive went bad on the UCM publisher - how would I recover? It would seem that first I would call TAC and have a new drive sent out. But how would I get the installation bits onto the UCM server? I no longer have the original installation media (bad on me!) Would it be possible to download a restore image from CCO and load that onto a USB and install from USB? I do have the upgrade CD that I used to get from the install media to the 7.15 that's on there. Thank you for insight.
The easiest thing if you have TAC access, would be to have the Customer Support Line send you a bootable copy:
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