Restoring Cisco Unified Communication Manager

I make regular backups to an SFTP server and that aspect of the restore procedure is pretty clear.  But if the hard drive went bad on the UCM publisher - how would I recover?  It would seem that first I would call TAC and have a new drive sent out.  But how would I get the installation bits onto the UCM server?  I no longer have the original installation media (bad on me!)  Would it be possible to download a restore image from CCO and load that onto a USB and install from USB?  I do have the upgrade CD that I used to get from the install media to the 7.15 that's on there.  Thank you for insight.
amigan_99Network EngineerAsked:
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José MéndezConnect With a Mentor Commented:
Hi Amigan_99,

The easiest thing if you have TAC access, would be to have the Customer Support Line send you a bootable copy:

TAC wise, this suggestion is not supported, so you better not tell them! But, you can convert a CCO patch into a bootable disc. Not all patches work, its a trial and error thing:

There is no such thing as a restore image. You have UCSInstall images and Bootable images. The latter allows you to do a fresh install, which might be the first step of a restored system. UCSInstall images can be downloaded from CCO to patch running systems.

Since you won't probably get a bootable disc, you will get something lower most likely, then having UCSInstall around would be a good idea. That way, if you have a backup TAR file collection to restore from in version, you can start an install on those new hard drives with version for example, and during the install, tell the system to go look for the patch. At the end, you will get a system that can load and restore from the backup files.

I strongly dis encourage the USB method =)

amigan_99Network EngineerAuthor Commented:
Thanks so much!  I don't have a lab to try out failing a publisher and re-building.  So having a plan at least is better than waiting to learn in a panic.  I have another related question shortly which perhaps you can answer as well.
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