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Thank you for the input. Another technician has taken the issue over.
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Thank you for the input. Another technician has taken the issue over.

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If the user enters &quot;smtpwest.xxxxxxxx.edu&quot; in their browser, they are directed to the server's remote outlook login. Obviously there is an IP address in a DNS record associated with this name.<br />
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This was set up by someone else but I need to know how to go about getting the IP address changed. I had to change the WAN IP address to our location because the previous one was blacklisted incorrectly. <br />
<br />
I need to know where/how to start getting that IP address changed for the name to point to the right place. &nbsp; THANKS!<br />
<br />
Apologies for being unclear
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If the user enters "smtpwest.xxxxxxxx.edu" in their browser, they are directed to the server's remote outlook login. Obviously there is an IP address in a DNS record associated with this name.

This was set up by someone else but I need to know how to go about getting the IP address changed. I had to change the WAN IP address to our location because the previous one was blacklisted incorrectly. 

I need to know where/how to start getting that IP address changed for the name to point to the right place.   THANKS!

Apologies for being unclear

Need to change IP address for SBS 2011 Exchange 2010 remote outlook name

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.