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Outlook 2010 Contacts not showing up when creating new email

We have a user that is using Office 365.  In Outlook (and in OWA), he has 3725 contacts.  None of these contacts show up when creating a new email and clicking on TO:   If I select the address book, I can sporadically see contacts in the card view, and business card view (usually one or the other but not both) and I can never see the list view.  I don't know if that's because there are so many, but I have let it run for a long time to see if it would eventually populate.   If I search for a name in that contact list (that I know is there), it says nothing is found.  Everyone else in the office (8 users) have the exact same setup (except not so many contacts) and no one else has the problem.  I currently am running scanpst.exe to see if it can resolve the problem.  I have checked indexing, I have checked to make sure 'show this folder as an email address book' is selected.  The user is very unhappy.  Can anyone help?  Thanks in advance!
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DKCSCO
Asked:
DKCSCO
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1 Solution
 
DKCSCOAuthor Commented:
I created a new user and set up Outlook in that profile with the users email.  It works.  I deleted the Outlook account in the other profile and let it download from the server (Office 365) but it still has the same error.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
So are you sayiing the issue is only seen on one machine or current in OWA still ?

- Rancy
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DKCSCOAuthor Commented:
Yes.  I finally just created a new user and it works fine.  Somehow the profile or Outlook or ... something got corrupted.
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DKCSCOAuthor Commented:
It seems to me that I should be able to fix the problem rather than have to create a new user, copy all of the files, favorites etc. over.  Oh well.
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