Adobe Illustrator not displaying all lower case letters for a newly installed font.
Posted on 2013-01-17
I have a strange issue with a newly purchased TTF font with Illustrator CS 5 on Windows 7 Pro 32bit.
We have exhausted support avenues with the font company Veer, as it legitimately looks like the issue is solely with Illustrator.
The font in question is called Dear Sarah Regular and it works perfectly fine in Office apps for example, just not Illustrator which is where we need it to work. Note that all capital letters work fine in Illustrator, just not the lower case letters.
In the Windows Fonts control panel, the Dear Sarah font icon shows up with what looks to be Japanese characters rather than the usual roman characters "AbG"
If I open up the glyphs toolbox in Illustrator and double click on some lower case letters when using the text tool, I can suddenly use the keyboard to type the characters that weren't working before.
Does anyone have any suggestions for resolving this weirdness?