?
Solved

In Outlook 2010 a shared Exchange account mailbox is not included in the "from" field

Posted on 2013-01-17
2
Medium Priority
?
470 Views
Last Modified: 2013-01-22
When I compose, send or reply to messages I want the "from" field to point to a shared exchange email account. Said another way one of the shared exchange email account mailbox is not listed in the "from" field as one of he selections for composing, sending or replying to  emails messages.
0
Comment
Question by:geesanjays
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 37

Accepted Solution

by:
Neil Russell earned 2000 total points
ID: 38792266
This is quite common until you actually type in that email address for the first time. Once you have used it it should populate for ever more.
So select FROM then Other email address, type it in and hey presto, works for ever more.
0
 
LVL 16

Expert Comment

by:terencino
ID: 38792767
When you click on the From drop down there should be your normal email address and another entry "Other email address..."? Click on that and select the right address from the GAL this will prevent typos plus it is already validated.

Although the mailbox is shared it is possible you might not have Send As permissions, you will find out soon enough when you try to send. Just ask your administrator to fix that, it is usually an oversight. Also, check if the sent mail  is in the Sent Items of your mailbox or the shared mailbox, sometimes there are issues with this

Hope that helps
...Terry
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question