Out of Office message for user left the company
Hi !
I'm strugling to find the best answer to this.
When a user leaves the company, management wants that a message stating that he has left should be replied automatically (to external incoming mail to his address) for 6 months.
System is:
Exchange 2010 (HUB/CAS/MBX + Edge server).
Outlook 2010.
is this possible to set up, and how should we handle the AD object and mailbox ?
Can we disable the AD account, hide the users mailbox from the Address Book and then configure it with a standard OOO message ? Will this work ?
Thanks !
-Bernt
I'm strugling to find the best answer to this.
When a user leaves the company, management wants that a message stating that he has left should be replied automatically (to external incoming mail to his address) for 6 months.
System is:
Exchange 2010 (HUB/CAS/MBX + Edge server).
Outlook 2010.
is this possible to set up, and how should we handle the AD object and mailbox ?
Can we disable the AD account, hide the users mailbox from the Address Book and then configure it with a standard OOO message ? Will this work ?
Thanks !
-Bernt
BillBondo
You can hide it but not disable and still have it work. Why not have that email forwarded to another box and create a rule?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thank you both for the suggestions.
Simon: Would not this require that the user is still visible in the Outlook Address Book until it is deleted ? If I hide it from the Address Book, then it will not receive mail (?).
BillBondo: Might be a solution but if we create a "answer" mailbox where all mails to such users are forwarded this will in theory "compromize" personal email as this mailbox will be full of mails intended to different persons (unless we tell the agent to delete the mails).
-Bernt
Simon: Would not this require that the user is still visible in the Outlook Address Book until it is deleted ? If I hide it from the Address Book, then it will not receive mail (?).
BillBondo: Might be a solution but if we create a "answer" mailbox where all mails to such users are forwarded this will in theory "compromize" personal email as this mailbox will be full of mails intended to different persons (unless we tell the agent to delete the mails).
-Bernt
Visability in the GAL has no effect on the ability to receive email. You can hide a user and it will still get email.
Simon.
Simon.