Solved

Microsoft Office Licensing

Posted on 2013-01-18
5
245 Views
Last Modified: 2013-02-27
Is there a way to convert a machine from KMS licensing to standard Licensing?  The machine is question already has office installed that was conencted to a KMS licensing server.  The person that is taking that machine has office professional plus with a standard license key.  When they try to use office it says that the product must be activated, they select Change Product Key, enter their key but it comes back and says the product key is in valid - enter a valid office key.  We checked the typing a number of times and it has been typed correctly, so the answer appears to be the licensing itself.  

Does anyone know if there is a way to resolve this without uninstalling / reinstaling office?  There are a bunch of addins and linkages to installed software, and I am not sure I want to test the reinstallation and discover that we lose all of those.

Thanks in advance.
0
Comment
Question by:swsinri
  • 2
  • 2
5 Comments
 
LVL 34

Expert Comment

by:Michael-Best
ID: 38794063
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38794080
Please check the office version currently installed on the machine. If is it different than office professional plus then you will have to uninstall the current version in order to user professional plus.

OR

You can continue using the current version installed and get the activation code by calling Microsoft Activation support desk over the phone.
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38802451
Did you manage to get the answer?
0
 

Accepted Solution

by:
swsinri earned 0 total points
ID: 38919760
because it was licensed previously to the KSM key, you need to uninstall and reinstall Office, with the correct media and them use a key remover to strip the ksm key.  the system will then accept the correct key.  waht a nightmare.
0
 

Author Closing Comment

by:swsinri
ID: 38933260
none of the other responses solved the problem, I located the answer through trial and error and accepted my own answer as the only working one.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question