Solved

Microsoft Office Licensing

Posted on 2013-01-18
5
240 Views
Last Modified: 2013-02-27
Is there a way to convert a machine from KMS licensing to standard Licensing?  The machine is question already has office installed that was conencted to a KMS licensing server.  The person that is taking that machine has office professional plus with a standard license key.  When they try to use office it says that the product must be activated, they select Change Product Key, enter their key but it comes back and says the product key is in valid - enter a valid office key.  We checked the typing a number of times and it has been typed correctly, so the answer appears to be the licensing itself.  

Does anyone know if there is a way to resolve this without uninstalling / reinstaling office?  There are a bunch of addins and linkages to installed software, and I am not sure I want to test the reinstallation and discover that we lose all of those.

Thanks in advance.
0
Comment
Question by:swsinri
  • 2
  • 2
5 Comments
 
LVL 34

Expert Comment

by:Michael-Best
ID: 38794063
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38794080
Please check the office version currently installed on the machine. If is it different than office professional plus then you will have to uninstall the current version in order to user professional plus.

OR

You can continue using the current version installed and get the activation code by calling Microsoft Activation support desk over the phone.
0
 
LVL 13

Expert Comment

by:Yagya Shree
ID: 38802451
Did you manage to get the answer?
0
 

Accepted Solution

by:
swsinri earned 0 total points
ID: 38919760
because it was licensed previously to the KSM key, you need to uninstall and reinstall Office, with the correct media and them use a key remover to strip the ksm key.  the system will then accept the correct key.  waht a nightmare.
0
 

Author Closing Comment

by:swsinri
ID: 38933260
none of the other responses solved the problem, I located the answer through trial and error and accepted my own answer as the only working one.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now