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itunes

Posted on 2013-01-18
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Last Modified: 2013-02-09
itunes won't connect to itunes store for updates, etc.
Internet Circuit is good

We get Message "can't connect to itunes store try again later"
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Question by:interc3905
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Expert Comment

by:Thomas Grassi
ID: 38794369
PC or MAC ? Which OS?

What version of Itunes?

Do you update Itunes regularly?
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Author Comment

by:interc3905
ID: 38794438
Latest itunes downloaded and installed
Win7 64 bit

We confirmed works on another laptop (same os and itune updates)
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Accepted Solution

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interc3905 earned 0 total points
ID: 38794632
We discovered that Quicktime was not installed which was the issue
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LVL 23

Expert Comment

by:Thomas Grassi
ID: 38795437
Yes you need quicktime that is always listed when you get a update

Itunes
Quicktime
Icloud
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Author Closing Comment

by:interc3905
ID: 38870794
Client said when he installed Quicktime - iTunes connected to Store.
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