Adobe Acrobat Patch Management
Posted on 2013-01-18
I need help understanding the best way to manage updates to Adobe Acrobat in a small network environment. We currently have only WSUS for managing MS patches, but nothing for 3rd party apps. We have several individual licenses for Acrobat Standard & Pro ranging from ver. 6 to 9.
I've been browsing Adobe's FTP site and downloading various update files in a best-guess fashion, but so far I've not been successful in locating the correct files. When I attempt to install them, I get errors about not having the correct version.
This gets rather frustrating as many of the files are well over 100MB. Obviously I can use the "Check for Updates" utility from the "Help" menu, but I don't want waste time and bandwidth downloading the same files on each individual client. And despite considerable effort, I can't find the location were the files are downloaded on a given client machine; all of this is wasting a lot of time, effort and bandwidth. And it's frankly making me very angry with Adobe as a company. I have an entire diatribe prepared, but I'll spare you from that.
All I want to do is identify, locate and download all of the applicable updates for the products we own and store them in a central network location for distribution to the client workstations. This should not need to be so difficult and convoluted a process and I can't understand the rationale as it only serves to raise the ire of hard-working IT professionals simply trying to manage a network.
And I seriously don't want to deal with Adobe's tech support because this is a simple issue in essence and jumping through more arbitrary hoops is a waste of my time. And I certainly don't need more sales pitches. If it were up to me, we'd purge Adobe from the organization and use something like Foxit.