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MS Exchange 2010 email message retention

Posted on 2013-01-18
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Last Modified: 2013-02-09
I am looking for a way to delete messages from an Exchange 2010 users inbox once it is aged 1 year but not impact any messages that reside in inbox subfolders.  This seemed to work in Exchange 2003 but in 2010 it impacts all message items in the inbox including those in subfolders.  The are the retentions settings there?  If not can a nightly script be created through powershell or even some third party utility to make this work the way I need it to?
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Question by:DJG996
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Expert Comment

by:itguy565
ID: 38795251
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Author Comment

by:DJG996
ID: 38795298
Thank you.  I did previously view this site.  This site doesn't specifically say that RPT's do not affect subfolder items but DPT's would... Is that your understanding??  Will properly configuring RPT solve my problem?
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Expert Comment

by:terencino
ID: 38795680
Have you looked at the AutoArchive option? This can be run at the folder level, so right click on the inbox folder and select the AutoArchive tab and configure to suit.

Some further details from our own Experts

This would work for a few users but for the whole organisation there are probably some PowerShell scripts or Group Policy settings that would do it.
Hope that helps
...Terry
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by:itguy565
ID: 38795697
Terencino,

Your suggestion would work but would need to be run at the client level. I think he is looking for the Server level.
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by:terencino
ID: 38795722
itguy565, yes I wasn't quite sure, he said "an Exchange 2010 users inbox" so it indicated a single user preference, in particular a mailbox clean-up task which I always make the user responsible for, ie client-level. My users would kill me if I blew away their precious mail on some arbitrary basis. So I would only do this if they asked for it. But, different company, different approach I guess. What is your opinion?
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Expert Comment

by:itguy565
ID: 38795733
Terencino,

I completely agree and I would get killed as well. But I guess you base your administration approach on your resources available. The only reason I could see doing this is if his resources were limited but to each their own.
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Author Comment

by:DJG996
ID: 38797490
thank you for the comments.  Yes I want to automatically delete messages after 1 year old for all users inboxes without affecting messages that reside in inbox subfolders.  Its a standard policy to force employees to manage their mail and reduce liability.  I've read a bit about RPT settings vs DPT settings assigned to a retention policy but I've not confirmed that it can be setup as granular as its needed to provide what is needed... that is not to touch inbox subfolders.  Has anyone had any experience with this?
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Expert Comment

by:terencino
ID: 38797497
Sorry, over to another expert for that!
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Accepted Solution

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DJG996 earned 0 total points
ID: 38852160
I am disappointed that Microsoft did not provide a more granular approach to its retention function.  I did get a response from Microsoft that there is a work around by using MRM rather than the retention policy function.  This however seems like a less elegant approach to meet the need. I expect that I will need to re-establish a different corporate retention policy to better align with the software's deficiency.
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Author Closing Comment

by:DJG996
ID: 38870824
The solution is a work around approach & should not have to be.
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