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RemoteApp on Server 2008 Enterprise R2

Posted on 2013-01-18
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Last Modified: 2013-12-22
Hello,

I have a client that is having my set up a RemoteApp server on Windows Server 2008 Enterprise R2 for Quickbooks and Drake Tax software hosting.

I have set up a few RemoteApp servers in the past but I have never had the issues that I have had with this system.

Currently the most aggravating and annoying issue that I have been beating my head against the wall over is with Remote Gateway. I am currently getting the error,

"Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance."

I have gone through event view from top to bottom and there is not a single log entry that pertains to this issue which makes this even more difficult to resolve. RemoteApp is the only function of Remote Desktop Services that does not work properly. All accounts that will be using RemoteApp have been tested and work perfectly logging in via Remote Desktop.

Please help me with this issue as I need to resolve it ASAP.
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Question by:cascadetechsolutions
7 Comments
 
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Expert Comment

by:Tony Giangreco
ID: 38795316
I had a simular situation this week on a 2008 R2 TS. We couldn't find anything in the logs either. We restarted the server and everything was fine. You might want to try it also.
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Author Comment

by:cascadetechsolutions
ID: 38795350
I have restarted more than once. I have purchased new SSL certificates, reinstalled IIS and RDS Gateway, removed all RemoteApps from RDS, reinstalled all applications and re-added them to RDS RemoteApps... Nothing seems to work to fix this issue.
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Expert Comment

by:upalakshitha
ID: 38795447
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Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:cascadetechsolutions
ID: 38795462
Thanks upalakshitha but I am for sure not sure not new to Windows Server 2008 and Remote Desktop Services...
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Accepted Solution

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cascadetechsolutions earned 0 total points
ID: 38796871
I ended up fixing it myself... turned out to be a dns issue. I have another issue now that I am going to post about.
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Author Closing Comment

by:cascadetechsolutions
ID: 38813680
Fixed the issue myself
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LVL 1

Expert Comment

by:IT_Queen
ID: 39734866
How did you resolve this issue?  What was the DNS entry that fixed it?
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Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

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