Solved

Emails appearing in Archive folder in Outlook 2003 instead of Inbox

Posted on 2013-01-19
6
220 Views
Last Modified: 2014-11-12
Experts,

I have Outlook 2003 client running Google Apps. All of the syncing with Outlook works fine. I also have a folder in the Google structure called [Archived] - which I don't think I have ever noticed before when I have set up Google Apps for other users. This is a separate Archive folder than those that would be created under normal Archive conditions either manual of automatic.

The emails appear to "move" from the inbox to the [Archived] folder without any user intervention. I have checked all of the AutoArchive settings and nothing is set to archive for at least 60 days.

Why do the emails in the Inbox move to this [Archive] folder. Is this something within Google Apps that I am missing.?

Any help appreciated.
0
Comment
Question by:gcgnjalc
  • 2
6 Comments
 
LVL 18

Expert Comment

by:Andrej Pirman
ID: 38796248
What I think of first is to check on Gmail itself (not in Outlook) under Settings --> Filters. Might be some filter kicked-in, archiving some or all of the messages.

Also check DATE on your local computer - if it is, for example, 1 year in front, all messages might seem 1 year old and get archived instantly.
0
 

Author Comment

by:gcgnjalc
ID: 38796279
Thanks Labsy. I will check out the date asap - good call.

With regards to checking the Filters within Gmail, is that as the with the Google Admin Control Panel for the person/organisation of within the web mail interface for the email account?
0
 
LVL 18

Accepted Solution

by:
Andrej Pirman earned 250 total points
ID: 38796435
Hmmm...as I don't use Google Apps, I'd suggest you check at both places for Filters.
...and also, one more idea - might it be that these newly archived messages are Redirected from some other account?
0
 
LVL 4

Assisted Solution

by:MikeKAtLCS
MikeKAtLCS earned 250 total points
ID: 38801193
Make sure you don't have any rules setup in Outlook that might cause this. I am not familiar with Google Apps but I have seen forgotten rules cause this kind of problem.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This Micro Tutorial will demonstrate how to analyze your website's back links using a network graph powered by a fusion table.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question