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  • Status: Solved
  • Priority: Medium
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Emails appearing in Archive folder in Outlook 2003 instead of Inbox

Experts,

I have Outlook 2003 client running Google Apps. All of the syncing with Outlook works fine. I also have a folder in the Google structure called [Archived] - which I don't think I have ever noticed before when I have set up Google Apps for other users. This is a separate Archive folder than those that would be created under normal Archive conditions either manual of automatic.

The emails appear to "move" from the inbox to the [Archived] folder without any user intervention. I have checked all of the AutoArchive settings and nothing is set to archive for at least 60 days.

Why do the emails in the Inbox move to this [Archive] folder. Is this something within Google Apps that I am missing.?

Any help appreciated.
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gcgnjalc
Asked:
gcgnjalc
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2 Solutions
 
Andrej PirmanCommented:
What I think of first is to check on Gmail itself (not in Outlook) under Settings --> Filters. Might be some filter kicked-in, archiving some or all of the messages.

Also check DATE on your local computer - if it is, for example, 1 year in front, all messages might seem 1 year old and get archived instantly.
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gcgnjalcAuthor Commented:
Thanks Labsy. I will check out the date asap - good call.

With regards to checking the Filters within Gmail, is that as the with the Google Admin Control Panel for the person/organisation of within the web mail interface for the email account?
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Andrej PirmanCommented:
Hmmm...as I don't use Google Apps, I'd suggest you check at both places for Filters.
...and also, one more idea - might it be that these newly archived messages are Redirected from some other account?
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MikeKAtLCSCommented:
Make sure you don't have any rules setup in Outlook that might cause this. I am not familiar with Google Apps but I have seen forgotten rules cause this kind of problem.
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