Solved

Windows 2008 R2 Ent. Terminal Services Session Program Locks

Posted on 2013-01-19
4
300 Views
Last Modified: 2013-03-22
We have just installed a Windows 2008 R2 Enterprise (SP1) server - terminal services role - replacing a former Windows 2008 server. The users log into this server to access their programs, files, etc. They primarily use one particular program associated to the business and upon logging out of their remote sessions this programs stays locked in their profile. We have to unlock these manually at the end of the day. This program is not closing upon their log-out. The other interesting issue is associated to Office 2010 - the former server had Office 2003. When they try to manipulate the older docs (e.g. edit and save) the session locks up and does not complete the action. Any help would be appreciated. Easy print is also active on this server.
0
Comment
Question by:Generator
  • 3
4 Comments
 
LVL 25

Expert Comment

by:Tony Giangreco
ID: 38796650
0
 

Author Comment

by:Generator
ID: 38797024
I do not believe that it applies to this situation.
The OS for the new server is 64bit but the user's program will only support Office 32bit. Outlook runs within the users program and with the problems associated with the .doc files I was wondering if there could be a link here.
0
 

Accepted Solution

by:
Generator earned 0 total points
ID: 38993512
The problem was associated to the most recent firmware update for the Intel MB, RAID controller, and backplane. We backtracked one version and this seemed to settle a lot of the problems.
0
 

Author Closing Comment

by:Generator
ID: 39010307
Solution was not expected as most firmware updates solve previous issues.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I had a question today where the user wanted to know how to delete an SSL Certificate, so I thought that I would quickly add this How to! Article for your reference. WHY WOULD YOU WANT TO DELETE A CERTIFICATE? 1. If an incorrect certificate was …
You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now