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Windows 2008 R2 Ent. Terminal Services Session Program Locks

Posted on 2013-01-19
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Last Modified: 2013-03-22
We have just installed a Windows 2008 R2 Enterprise (SP1) server - terminal services role - replacing a former Windows 2008 server. The users log into this server to access their programs, files, etc. They primarily use one particular program associated to the business and upon logging out of their remote sessions this programs stays locked in their profile. We have to unlock these manually at the end of the day. This program is not closing upon their log-out. The other interesting issue is associated to Office 2010 - the former server had Office 2003. When they try to manipulate the older docs (e.g. edit and save) the session locks up and does not complete the action. Any help would be appreciated. Easy print is also active on this server.
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Question by:Generator
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Expert Comment

by:Tony Giangreco
ID: 38796650
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Author Comment

by:Generator
ID: 38797024
I do not believe that it applies to this situation.
The OS for the new server is 64bit but the user's program will only support Office 32bit. Outlook runs within the users program and with the problems associated with the .doc files I was wondering if there could be a link here.
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Accepted Solution

by:
Generator earned 0 total points
ID: 38993512
The problem was associated to the most recent firmware update for the Intel MB, RAID controller, and backplane. We backtracked one version and this seemed to settle a lot of the problems.
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Author Closing Comment

by:Generator
ID: 39010307
Solution was not expected as most firmware updates solve previous issues.
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