We have just installed a Windows 2008 R2 Enterprise (SP1) server - terminal services role - replacing a former Windows 2008 server. The users log into this server to access their programs, files, etc. They primarily use one particular program associated to the business and upon logging out of their remote sessions this programs stays locked in their profile. We have to unlock these manually at the end of the day. This program is not closing upon their log-out. The other interesting issue is associated to Office 2010 - the former server had Office 2003. When they try to manipulate the older docs (e.g. edit and save) the session locks up and does not complete the action. Any help would be appreciated. Easy print is also active on this server.