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How can I find out what autodiscover is propogating as?

Posted on 2013-01-19
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Last Modified: 2013-03-11
I'm trying to troubleshoot a hosted exchange account. The account works, but sometimes has quite poor performance on the laptop at some locations

The account is hosted with intermedia. When I talked to Intermedia, they said that there was an anomally in the autodiscover entry.

I have been trying to find a way to discover what the autodiscover entry is propogating as. It looks like it is setup right.

Does anyone know where I can do this?
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Question by:MJCS
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4 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38796655
Autodiscover are public records.
Therefore you can use the Microsoft tools at http://exrca.com/ - create a test account if possible.
You can also use Outlook.

http://exchange.sembee.info/outlook/test-autodiscover.asp

Simon.
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Author Comment

by:MJCS
ID: 38797759
I had already run the test. Intermedia support claimed to be able to see the autodiscover records on network-tools.com but I was unable to duplicate their efforts.

I'm trying to find a way to check what's propogating.
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 38798342
The tools will show you what is being seen.
Autodiscover doesn't propagate anything in DNS. All Autodiscover DNS records are is either an A record or an SRV record, which would be setup according to the instructions from your hosted Exchange provider.

Simon.
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Author Comment

by:MJCS
ID: 38869918
I have to follow up on this.
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