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FortiNet50b VPN and Remote Client Access Problem

Posted on 2013-01-19
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Last Modified: 2013-03-15
Hey everyone,

I need some help configuring a FortiNet50b device. I have used this device before so i am a little lost.

First let me explain what needs to happen: I have a few remote users that need to access the network and be able to access a specific file on a shared drive on the server (just as if their computer was plugged into a jack in the local office. The remote user will be using client software to run the application, the application will be looking to a UNC path for the database file. (//serv01/shared/app/database.file)

I have configured the Fortinet to allow for VPN access. Access is achieved via a website (https://sslvpn.website.com). The user logs in with a username and password. Authenticaion is done through RADIUS to the local domain controller. All of this appears to be working properly as i am able to login from a remote location using my domain username and password.

After logging in through the website the remote user click a button to initiate the VPN tunnel connection. At this point the using is connected to the network and when i check the command line "ipconfig /all" i see a connection to the remote network with a proper IP address (10.10.10.200) subnet (255.255.255.0) and DNS server (10.10.10.10). The only thing i see that is missing is a gateway address (10.10.10.1)

My problem is that from my remote computer i can not seem to access any of my network computers. net view does not show any other computers, ping to the server does not work, and i cannot access the servers shared folder.

I am kinda at a loss and could really use some help asap.

Thank you.
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Question by:Jokeefe1012
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3 Comments
 
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by:Garry Glendown
Garry Glendown earned 668 total points
ID: 38799020
Did you try to run any packet sniffer yet to see whether any packets arrive, but are blocked by policies?
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btan earned 664 total points
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by:pabma
pabma earned 668 total points
ID: 38828854
Are you using static or policy routes or a combination of the two? IPSEC is another option, using DHCP from your local server, so that clients can then get IP, DNS and Default gateway from the same scope as your network. We've got a similar setup here.
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