Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2501
  • Last Modified:

unread email folder shows read and unread items in Outlook 2010

Hi

I am using Outlook 2010 Professional Plus Edition. recently i am seeing that my unread emails search folder is showing all the emails including read ones.

I tried reconfigureing the outlook profile. NO GO
tried using new OSTs. NO GO
tried outlook /resetfolders . NO GO
Reset View. NO GO
Deleted and created new search folder. NO GO
Changed View Settings and tried. NO GO
Changed the Reading pane options. NO GO

I am configured as Exchange Account on the Outlook.
pls help
0
brandsco
Asked:
brandsco
2 Solutions
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Does OWA\Webmail work fine ?
What if you create your Profile on a different machine is the issue re-producable ?

- Rancy
0
 
apache09Commented:
I might first check you have SP1 installed
http://support.microsoft.com/kb/2460049

There were some search issues resolved in this SP

Otherwise:

When you say shows Unread mail and Read mail

If you select teh search folder
Obvioulsy the unread will be unread...

But how does the read mail appear?
Does it show as unread in the folder

Or do you mean you know its been read in the Inbox, but is showing in the search folder as unread

If you read the mail items in the search folder
Navigate away from the Unread folder, and back, it the email still in there?

If its not, I would tend to say, the emails you are seeing in this search folder may possibly be copies. Perhaps somewhere else in your mailbox
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now