?
Solved

Cant open *.XLS - file in 64-bit version of windows-7 PC

Posted on 2013-01-19
9
Medium Priority
?
1,248 Views
Last Modified: 2013-01-25
our one of the application generates the report in excel format  with extention - XLS

we are able to open the file  in below environment

Windows -7, Office-10, with- 32-bit

the same file, while we are trying in below env, getting the - "file currupted"  message
Windows - 7, Office -10, with 64-bit.

---------

please advice how can we make it possible opening this files in 64-bit env.
0
Comment
Question by:mac_g
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 22

Assisted Solution

by:Radhakrishnan R
Radhakrishnan R earned 111 total points
ID: 38797848
Hi,
Are you able to open the xls file from any backward compatible version of excel (i.e-2003 or 2007?), if not, the file would have corrupted or some tables, formula would have corrupted. You can try this method to open the file;

•Open Excel 2010 (Use the main icon , in the Start Menu) > Click the Office Button> Excel Options> Advanced> General> uncheck "Ignore other applications, that use Dynamic Data Exchange"

I hope this helps:)
0
 

Author Comment

by:mac_g
ID: 38798024
Sorry the issue is -

XLS file generated from application can be opened from - 2007 office, the same is not possible in 2010,

please advice, how to achive this issue  !
0
 
LVL 24

Accepted Solution

by:
Nagendra Pratap Singh earned 447 total points
ID: 38798163
Seems to be a known issue. Try this solution

===================


After you install Microsoft Office 2010, you cannot open .xls files, and you may receive the following message:
The file is corrupt cannot be opened.

http://support.microsoft.com/kb/2528682

=======================
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 24

Assisted Solution

by:Nagendra Pratap Singh
Nagendra Pratap Singh earned 447 total points
ID: 38798166
One more link

==================
http://social.technet.microsoft.com/Forums/en-US/excel/thread/4801f640-8aaa-4f43-99ce-d6135ad0f878/

I had problems with this in Vista so I went to this general area in the registry and found that everything was associated with Office 2007 path after I installed Office 2010 so I had to change the registry item from Office12 (from Office 2007) to Office14 in the path.  Here is one example.

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.htm\OpenWithList\Microsoft Office Word\shell\edit\command

Where i had to change OFFICE12 to OFFICE14

"C:\Program Files\Microsoft Office\Office14\EXCEL.EXE" /dde
0
 

Author Comment

by:mac_g
ID: 38798203
i have tried ur link you posted above -

http://support.microsoft.com/kb/2528682
that is, repair option in Control panel

i am started getting the below error message -
" there was a problem sending the command to the program "
0
 
LVL 24

Assisted Solution

by:Nagendra Pratap Singh
Nagendra Pratap Singh earned 447 total points
ID: 38798340
Did you upgrade it?

Maybe is would be better to remove office and reinstall.
0
 
LVL 30

Assisted Solution

by:ded9
ded9 earned 111 total points
ID: 38798570
0
 
LVL 24

Assisted Solution

by:Nagendra Pratap Singh
Nagendra Pratap Singh earned 447 total points
ID: 38798572
As a simple test search your registry for OFFICE12 string. This should give an idea of the leftovers.
0
 
LVL 10

Assisted Solution

by:CSI-Windows_com
CSI-Windows_com earned 111 total points
ID: 38803680
When you say "Windows - 7, Office -10, with 64-bit." do you mean Office is 64-bit, or just Windows (with 32-bit office).

On 64-bit Windows, you should be using 32-bit office because there are so many 32-bit add-ons that your company may use now or in the future.

If this spreadsheet also links into special add-ons for the same software and they are 32-bit, that might explain this.

Also, if the application is not launching excel, but opening the spreadsheet inside a "hosted" version of excel - then if the software is 32-bit and Office is 64-bit you may also get an error.

Best to use 32-bit office, especially when you have 32-bit applications that rely on working along with office.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses
Course of the Month7 days, 21 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question