Solved

Emails moved to another folder reapper in inbox

Posted on 2013-01-20
7
271 Views
Last Modified: 2013-01-21
2 users have reported an issue, they have outlook 2010, they have sub folders in the mailbox and when they drag any email into a folder after a short while it showsup in the same folder
0
Comment
Question by:vicky19
7 Comments
 
LVL 90

Expert Comment

by:John Hurst
ID: 38798303
Do the users have rules set up in Outlook?  Try removing the rules and restarting Outlook. Test to see if the problem has gone away. You can always re-establish the rules.

If there are no Rules, then try an Outlook Repair. Office 2010 is now at SP1 so be sure SP1 has been applied.

... Thinkpads_User
0
 
LVL 4

Author Comment

by:vicky19
ID: 38798589
No rules, we have tried with new Outlook as well.

Will try with repair tough, Outlook 2010 is with SP1
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 38798753
vicky19--If this is a web based email program, go to the email supplier site and delete the email from there.  I suspect when the email is moved to a new folder, the email supplier server thinks it must again send the email.
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 90

Accepted Solution

by:
John Hurst earned 100 total points
ID: 38798845
If this is Exchange, try deleting the local OST file and remaking it.

If this is POP3, find the SCANPST program in the Outlook (Office) program folder. Then run SCANPST against the Outlook Email File (nominally OUTLOOK.PST). Make a backup of the PST file first.

.... Thinkpads_User
0
 
LVL 7

Expert Comment

by:joensw
ID: 38799154
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 38802745
@vicky19 -Thank you and I was happy to help you.  ... Thinkpads_User
0
 
LVL 4

Author Comment

by:vicky19
ID: 38802814
Man you Rock !!
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now