Your IMAP Server wants to alert you to the following:2341 that mail is not currently available

My client has her aol account in OUTLOOK 2010 with exchange account. She gets popups like "Your IMAP Server wants to alert you to the following:2341 that mail is not currently available". She can send/Receive emails but the popup is annoying.
And here is the error message.
"Synchronizing subscribed folders for xxx@aol.com. reported error(0x800CCCD2): 'Outlook cannot synchronize subscribed folders for xxx@aol.com. Error: An IMAP command failed. If you continune to receive this message, contact your server administrator or ISP."


Please help me to figure out this one.

Thanks,
sgleeAsked:
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sgleeConnect With a Mentor Author Commented:
I found the solution to address this problem.

Solution:
1. Open Outlook 2010 > Click on Send/receive tab > Click on the arrow next to send/receive groups > Define send/receive groups > Edit
 
2. Select the Gmail account > under Account options > uncheck Get folder unread count for subscribed folders.
 
3. Under receive mail items > check Use the custom behavior defined below.

Thanks,
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Tony GiangrecoCommented:
AOL may be performing maintenance on that mail server. If it just started, i'd wait a few hours to see if it stops.
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sgleeAuthor Commented:
Hi TG-TIS,
It's been a while, so it is hard to say this is a case.

Thanks,
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sgleeAuthor Commented:
I found the solutions. None of the suggestions given by experts resolved the problem.
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