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iPhone 4S Exchange- no multiple message delete??

Posted on 2013-01-20
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Last Modified: 2014-11-12
I recently moved from an iPhone 4 on Verizon to 4S on AT&T.  Everything's has been smooth except that I found that I can not delete multiple Exchange messages by marking and deleting in the native mail client.  I press Edit and the little circles appear to the left of each message ostensibly to be able to mark them.  But whereas there used to be a little trash can and other icons at the bottom during this time - there is not just a blank gray bar.  If I back up a menu and go into GMail with the native client I can mark AND delete the messages as I always have.  Running IOS 6.0.1.  ???
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Question by:amigan_99
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Cliff Galiher earned 2000 total points
ID: 38800054
There are no exchange settings or policies that can control that behavior of the mail client. In case it was a bug in the mail client itself, I also attempted to reproduce the problem and was unable to. I suspect you have some corruption on the iPhone itself that is causing this problem. Deleting and reading the account may help. If that doesn't work, resetting the device. Then test before restoring a backup. If a fresh reset doesn't work, re flash. 6.0.1 definitely has a few odd issues that I've only seen fixed with a reflash.
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by:amigan_99
ID: 38801024
Ha.  Just a simple reboot of the iphone brought back the Delete and Move buttons when marking messages.  Thanks much.
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