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Solved

Meeting Request & NDR

Posted on 2013-01-21
6
414 Views
Last Modified: 2013-02-05
Hi ,

We are using Exchange 2003 in our environment 7 when any user send a mail to one of the DL , he is getting below error,

Your message did not reach some or all of the intended recipients.
      Subject:  Testing
      Sent:     1/9/2013 9:10 AM
The following recipient(s) cannot be reached:
      Phephisa S. Matse [ MTN - Swaziland ] on 1/9/2013 9:10 AM
            A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.  Contact your administrator.
            <SwaziMail1.mtn.co.sz #5.3.5>
      Lusha Ntshangase [ MTN - Swaziland ] on 1/9/2013 9:10 AM
            A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.  Contact your administrator.
            <SwaziMail1.mtn.co.sz #5.3.5>

I have done below things to sorted out the issue,

1. Check sender Calender permission & Deligation- Nothing found.
2. Send a test meeting request to that DL & individual ID & found , it is happening only for one of the user who is part of the DL.
3. Check any delivery option is configured in Exchnage Genera or not - nothing found.
3, Checked Calender permission & Deligation in that problematic user  - nothing found.
4. Send a meeting request to that user from his own ID & got same error messgae.
5. Find the mail in message traking log & attached the log as well.

I am not sure what could be the possible reason to generate this NDR.

Note : Above two users in NDR is generating as they are left from the organization & neither domain ID or Mailbox is present for both the ID.
NDR-Error.png
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Comment
Question by:padas6
  • 5
6 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38800457
It will be delegates. There will be a delegate entry somewhere in the system for the user. You may have to look through adsiedit to see if there is an entry in there that needs to be removed.

Simon.
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Author Comment

by:padas6
ID: 38800595
I have checked all deligation entry in user outlook profile, will check in adsiedit & let you know.
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Author Comment

by:padas6
ID: 38800640
I have checked adsiedit seetings in user profile but have not found anything, please suggested where I can found out deligation entry in adsiedit.
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Author Comment

by:padas6
ID: 38800919
I have checked the below settings in problematic user as well as run the below command , but nothing has found.

c:\>ldifde -f C:\delegates.txt -d "ou=users,dc=mtn,dc=co ,dc=sz" -l name,publicDelegates

Found one solution as per below , will update on the same,

"When you set up delegates a hidden rule in the Inbox that automatically forwards meeting requests to the delegate is created. If this gets corrupted you can use MFCMapi to clean them up - http://support.microsoft.com/kb/924297."
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Accepted Solution

by:
padas6 earned 0 total points
ID: 38842720
unfortunately, user mailbox has been recreated to resolve the issue.
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Author Closing Comment

by:padas6
ID: 38854353
As we failed to sorted out by applying all this , we have recreated mailbox profile once again.
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