Windows Vista 32 reports all USB drives as Unknown device
Posted on 2013-01-21
I am working on a Gateway desktop running Windows Vista 32 that will not recognize any USB drives. When I plug in any USB hard drive or Flash drive I get:
"Windows needs to install driver software for your unknown Device"
I have tried "Locate and Install driver software (Recommended)"
I have tried pointing it to C:\Windows\system32 and all subfolders as well as the root directory
In all cases it comes back with "Windows couldn't find driver software for your device".
The device shows up in Disk Manager at this point but does not have a drive letter assignment and you cannot assign one. It also shows up in safely Remove Hardware as just USB Mass storage Device.
I have done all the usually things like uninstalling all USB entries and rebooting. I have searched all over with Google and tried various fixes as well as Microsoft Fix it with no change. I have also performed a full cleaning and malware scan.
Windows Vista 32 SP2
I have run out of ideas... Any help would be appreciated!