Outlook 2007
I have a user A who sent an tentative meeting invitation to User B. User B claimed that she never ever click on declined accepting meeting, however User A experience more than 1 times that User B declined his meeting . User B had shared her calendar with her secretary.
What I did was:
1. No Outlook rule settings on User B and her secretary
2. No auto decline meeting request was set on User B Outlook.
3. Asked User A sent a test meeting to User B with different subject compare to above meeting, no issue.
4. Check at message tracking, there was declined email from User B to User A
Now, I'm out of clue.
What I did was:
1. No Outlook rule settings on User B and her secretary
2. No auto decline meeting request was set on User B Outlook.
3. Asked User A sent a test meeting to User B with different subject compare to above meeting, no issue.
4. Check at message tracking, there was declined email from User B to User A
Now, I'm out of clue.
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If they are using an Apple device then there was a lot of problems with the latest major version of the iOS when it was first released. The devices should be on the latest possible.
Simon.
Simon.
One other thing to try: make sure there are not any phantom delegates set up for user A or B. Many times there are delegates of delegates that are long forgotten
kfalandays
kfalandays
ASKER
After move the user to new mailbox database, so far no complained from meeting organizer about decline meeting
ASKER