Customer has Windows server 2003 for small business server that crashed
Posted on 2013-01-21
Customer had a power outage and her server crashed, would just recycle continuously back to bootup. Was able to get an error message of Unmountable_boot_volume Booted up to a CD and ran CHKDSK /R and it found and corrected errors. Rebooted and windows ran another chkdsk and found some orphaned files. Now the unit will boot up to a blank screen with the mouse pointer, but that is it. In safe mode the pointer is larger but the unit will not complete the startup.
On the splash screen as it boots up it says Windows server 2003. When I go into safe mode startup it states that it is "Windows server 2003 for Small Business Server" Some quick research on the web states that it is not the regular Server 2003
I am not strong on servers. The customer does not have any disks to allow reinstall and there is no product key sticker. It is a Dell Poweredge 830 with the service tag JYM9Y91