Customer has Windows server 2003 for small business server that crashed
Customer had a power outage and her server crashed, would just recycle continuously back to bootup. Was able to get an error message of Unmountable_boot_volume Booted up to a CD and ran CHKDSK /R and it found and corrected errors. Rebooted and windows ran another chkdsk and found some orphaned files. Now the unit will boot up to a blank screen with the mouse pointer, but that is it. In safe mode the pointer is larger but the unit will not complete the startup.
On the splash screen as it boots up it says Windows server 2003. When I go into safe mode startup it states that it is "Windows server 2003 for Small Business Server" Some quick research on the web states that it is not the regular Server 2003
I am not strong on servers. The customer does not have any disks to allow reinstall and there is no product key sticker. It is a Dell Poweredge 830 with the service tag JYM9Y91
On the splash screen as it boots up it says Windows server 2003. When I go into safe mode startup it states that it is "Windows server 2003 for Small Business Server" Some quick research on the web states that it is not the regular Server 2003
I am not strong on servers. The customer does not have any disks to allow reinstall and there is no product key sticker. It is a Dell Poweredge 830 with the service tag JYM9Y91
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When chkdsk ran did it display running through thousands of files repairing the security descriptors?
If so, I've seen that many time on Vista but never on server. The only way I've been able to find to get around it is to copy all files off the drive by booting from a linux CD like ubuntu or knoppix, copying all the files to a network or USB drive, formatting the drive and copying all files back. Even at that, it was never perfect....random errors would still pop up, but I could at least run for while if I needed to.
On a server, I would say it's probably worth the couple hundred bucks to call Microsoft if this is an essential production server. They may be able to help you get back in. I also found this if it helps....
http://support.microsoft.com/kb/913034
Are you able to access the server remotely maybe?
If so, I've seen that many time on Vista but never on server. The only way I've been able to find to get around it is to copy all files off the drive by booting from a linux CD like ubuntu or knoppix, copying all the files to a network or USB drive, formatting the drive and copying all files back. Even at that, it was never perfect....random errors would still pop up, but I could at least run for while if I needed to.
On a server, I would say it's probably worth the couple hundred bucks to call Microsoft if this is an essential production server. They may be able to help you get back in. I also found this if it helps....
http://support.microsoft.com/kb/913034
Are you able to access the server remotely maybe?
ASKER
Customer inherited the server along with the business
They are calling in experts to do a repair/reinstall
TY for your time
They are calling in experts to do a repair/reinstall
TY for your time
ASKER
http://msmvps.com/blogs/bradley/archive/2005/01/25/33859.aspx