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Weird SBS2011 problem re Exchange & rights

Posted on 2013-01-21
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Last Modified: 2013-01-27
SBS2011 server has two problems.
At around 4pm the Exchange server stiopped workin properly.
Emails sent show as leaving server in Message Tracking but don't arrive - actually one did but only one and others sent to same user as one that arrived have not done so.
No emails received.
Sending from OWA works.

Second problem is that when logged in as netadmin I can't stop services, I get permission denied...


Any solutions, really urgent!
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Question by:CharAp
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Expert Comment

by:Cliff Galiher
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How is the disk space on your system drive looking?
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Author Comment

by:CharAp
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33+Gb on C drive
Plenty on d:
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Expert Comment

by:joelsplace
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Did you reboot?
If you did and are still getting permission errors I would chkdsk and look at the event log to see if there are errors.
A malware scan would be a good idea too.
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Author Comment

by:CharAp
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Rebooted and permissions probelm has gone...

Exchange problem still there though.
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Expert Comment

by:joelsplace
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Are all the Exchange services running?
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Author Comment

by:CharAp
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Yes

Can send from OWA as well
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Expert Comment

by:joelsplace
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Are there any errors in the Event Log?
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by:joelsplace
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Where are you sending the messages?  Are you sure they aren't being caught in a spam filter somewhere after they are sent?
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Author Comment

by:CharAp
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Sure

Telnet onto Exchange server and emails are sent.
OWA and sent.
Outlook not sent.

None received anywhere.
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Expert Comment

by:joelsplace
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Are external emails just failing or are internal ones failing also?
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Author Comment

by:CharAp
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No emails are received from outside
Emails can be sent internally
Emails can only be sent from OWA
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Expert Comment

by:joelsplace
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Does the event log show errors?
Have you run the Exchange BPA tool?
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Author Comment

by:CharAp
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Some errors yes but nothing that looks relevant - log is 12MB!
have run BPA and no problem found.
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Expert Comment

by:joelsplace
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Do you get any bounce messages?
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Expert Comment

by:joelsplace
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Is Exchange SP2 installed with all the rollups?
Windows update doesn't offer it.  You have to manually download and install.
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Accepted Solution

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CharAp earned 0 total points
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Problem solved and was nothing to do with SBS Server. Was a problem with antivirus software crash at mailhost.
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Author Closing Comment

by:CharAp
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Problem was not soluble, as cause was external.
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