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Weird SBS2011 problem re Exchange & rights

Posted on 2013-01-21
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Last Modified: 2013-01-27
SBS2011 server has two problems.
At around 4pm the Exchange server stiopped workin properly.
Emails sent show as leaving server in Message Tracking but don't arrive - actually one did but only one and others sent to same user as one that arrived have not done so.
No emails received.
Sending from OWA works.

Second problem is that when logged in as netadmin I can't stop services, I get permission denied...


Any solutions, really urgent!
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Question by:CharAp
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17 Comments
 
LVL 56

Expert Comment

by:Cliff Galiher
ID: 38802696
How is the disk space on your system drive looking?
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Author Comment

by:CharAp
ID: 38802730
33+Gb on C drive
Plenty on d:
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LVL 10

Expert Comment

by:joelsplace
ID: 38802760
Did you reboot?
If you did and are still getting permission errors I would chkdsk and look at the event log to see if there are errors.
A malware scan would be a good idea too.
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Author Comment

by:CharAp
ID: 38802781
Rebooted and permissions probelm has gone...

Exchange problem still there though.
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LVL 10

Expert Comment

by:joelsplace
ID: 38802803
Are all the Exchange services running?
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Author Comment

by:CharAp
ID: 38802811
Yes

Can send from OWA as well
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LVL 10

Expert Comment

by:joelsplace
ID: 38802817
Are there any errors in the Event Log?
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LVL 10

Expert Comment

by:joelsplace
ID: 38802823
Where are you sending the messages?  Are you sure they aren't being caught in a spam filter somewhere after they are sent?
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Author Comment

by:CharAp
ID: 38802839
Sure

Telnet onto Exchange server and emails are sent.
OWA and sent.
Outlook not sent.

None received anywhere.
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LVL 10

Expert Comment

by:joelsplace
ID: 38802863
Are external emails just failing or are internal ones failing also?
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Author Comment

by:CharAp
ID: 38802867
No emails are received from outside
Emails can be sent internally
Emails can only be sent from OWA
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LVL 10

Expert Comment

by:joelsplace
ID: 38802896
Does the event log show errors?
Have you run the Exchange BPA tool?
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Author Comment

by:CharAp
ID: 38802944
Some errors yes but nothing that looks relevant - log is 12MB!
have run BPA and no problem found.
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LVL 10

Expert Comment

by:joelsplace
ID: 38803035
Do you get any bounce messages?
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LVL 10

Expert Comment

by:joelsplace
ID: 38803059
Is Exchange SP2 installed with all the rollups?
Windows update doesn't offer it.  You have to manually download and install.
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Accepted Solution

by:
CharAp earned 0 total points
ID: 38806988
Problem solved and was nothing to do with SBS Server. Was a problem with antivirus software crash at mailhost.
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Author Closing Comment

by:CharAp
ID: 38823811
Problem was not soluble, as cause was external.
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