ajishb
asked on
Gmx mail from Iphone
Hello all,
I have set up gmx mail account to my iphone. I can receive all mails but when ever I try to send an email,it says "copy has been saved in outbox. No password provided.Please go to mail account settings and enter a password". This cannot be true because if my password is wrong or not entered then how I am receiving emails? Please help.
Thanks,
Ajish
I have set up gmx mail account to my iphone. I can receive all mails but when ever I try to send an email,it says "copy has been saved in outbox. No password provided.Please go to mail account settings and enter a password". This cannot be true because if my password is wrong or not entered then how I am receiving emails? Please help.
Thanks,
Ajish
Have you tried your account on another iPhone? Or try another account (gmail) on your iphone and see if this yields the same results. Let me know.
ASKER
Yeah.. Gmail works fine.. Its only gmx account. I dont what config gmx requires...
can you change the password in the web interface? Then try the gx account on your iphone, thanks.
ASKER
Yes... Ok but may I ask you what difference will it make?
To see if the account has been compromise in the sending protocol, if the receiving protocol is only functioning.
ASKER
I changed the password but still the same.;(
ASKER CERTIFIED SOLUTION
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It doesn't matter if inbound mail works -- that uses a different "protocol" than outgoing mail (as noted, POP or IMAP)... it doesn't matter WHICH way you get your mail, the outbound mail HAS to use SMTP (Simple Mail Transfer Protocol).
So the issue is that when you setup your gmx mail in your iPhone, you didn't configure the SMTP connection correctly...
- the CORRECT settings for gmx mail service are:
SMTP with SSL on port 465 and using LOGIN Authentication using the same username/password pair you are using on the POP or IMAP interface.
On your iPhone, just go into the settings for the gmx mail account and you can easily make these changes...
Then you'll be able to send AND receive mail just fine....
Dan
IT4SOHO
PS: it is a VERY COMMON mistake that people make -- assuming inbound and outbound mail settings are essentially the same. In fact they are very, VERY different!
So the issue is that when you setup your gmx mail in your iPhone, you didn't configure the SMTP connection correctly...
- the CORRECT settings for gmx mail service are:
SMTP with SSL on port 465 and using LOGIN Authentication using the same username/password pair you are using on the POP or IMAP interface.
On your iPhone, just go into the settings for the gmx mail account and you can easily make these changes...
Then you'll be able to send AND receive mail just fine....
Dan
IT4SOHO
PS: it is a VERY COMMON mistake that people make -- assuming inbound and outbound mail settings are essentially the same. In fact they are very, VERY different!
ASKER
Thank you so much Sir,, you are a star. I have not got this solution from any one from 6 months... genius...