Windows 8 Pro, Office 2010 SP1 will not install
I am trying to install SP1 for Office 2010 on Windows 8 Pro. The install fails with a very generic "Failed to Install" message. I don't see anything in the log file. Any help is appreciated.
alphaphaedrus
Did you install Windows 8 from a flash drive or DVD?
Hi.
Please uninstall office and do a thorough cleanup using this Microsoft fixit tool from http://support.microsoft.com/kb/290301 and start over.
I hate Office 2010 setup, has caused me many problems when we rolled it out in our company but every time a cleanup and reinstall did the trick.
Please uninstall office and do a thorough cleanup using this Microsoft fixit tool from http://support.microsoft.com/kb/290301 and start over.
I hate Office 2010 setup, has caused me many problems when we rolled it out in our company but every time a cleanup and reinstall did the trick.
ASKER
Windows 8 came preinstalled alpha.
McKnife, ran the fixit tool, then installed again and tried to apply SP1...no joy
McKnife, ran the fixit tool, then installed again and tried to apply SP1...no joy
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ASKER
Alpha, tried the loading the CD up with no luck. Office was installed from a network drive.
I have even just tried doing an uninstall and install of Office with the same results.
My guts says the "Trail Edition" that came on the machine screwed up the real one.
I have even just tried doing an uninstall and install of Office with the same results.
My guts says the "Trail Edition" that came on the machine screwed up the real one.
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ASKER
I uninstalled all of the Office Products (Office, Visio, Project), rebooted. Used the FixIt and removed all the components, rebooted. Installed Office 2010, rebooted and then tried to install SP1...again no joy.
I had it in the plan to remove ALL trail software before starting to install my licensed software but somehow missed Office. :-)
I had it in the plan to remove ALL trail software before starting to install my licensed software but somehow missed Office. :-)
Bummer, if you can roll back Windows 8 to 7 for a much nicer GUI and compatability.
I seriously discourage you to try this again over and over. I would start from scratch with a clean laptop.
ASKER
It will be tonight before I know for sure, but I think I got it installed. I found the patch at a different location on the MS site (navigated down through the Office site in place of the Download site) and pulled the patch down. Even though it has the same size as the previous patch, Windows didn't complain about the Digital Signature with the new one (wondering if MS had a problem with the patch and replaced it overnight). Will give an update later.
Why couldn't MS release Office 2013 a few days ago? (I just got my notification)
Why couldn't MS release Office 2013 a few days ago? (I just got my notification)
Clean slate like mentioned and no trial software.
ASKER
Looks like MS released a bad patch and fixed it overnight.