Link to home
Start Free TrialLog in
Avatar of sandy2learn
sandy2learn

asked on

users unable to run applicaiton through citrix in vpn

users unable to run applicaiton through citrix in vpn. locally its working fine
ASKER CERTIFIED SOLUTION
Avatar of Sekar Chinnakannu
Sekar Chinnakannu
Flag of Singapore image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Are you able to access other resources through VPN?

Provide more information on design/configuration and event messages if any.
For VPN, If you're using IPSEC adjust your MTU setting to 1400 within the Cisco VPN Client.  The typical maximum MTU size is 1500 allowed across internet routers.  So you'll need to adjust the MTU size to account for encapsulated headers such as Wi-Fi, DSL, VPN, etc...
When you say unable to run application, im assuming its outlook?
What version of outlook is being used here?

If 2010 Make sure you have the latest SP applied
http://support.microsoft.com/kb/2460049

Is this a new issue?
Is this a new setup?
Have users been able to do so before?

Without knowing any of the particular details of the issue....

Searching E-E there are a few reports of similar issues
https://www.experts-exchange.com/questions/26511450/VPN-Outlook-issues.html

https://www.experts-exchange.com/questions/21850445/Cannot-start-Microsoft-Outlook.html
Avatar of sandy2learn
sandy2learn

ASKER

issue with enabling access through 1494 porin in vpn. network team enabled access to 1494 port through vpn. now everything is working fine.