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Project Server PWA

I built the Project Web App from scratch. It works quite well until now. Today, one my of friend asked me about the problem of accessing the PWA.

I tried to go in Site Actions - Site permission - Web administrators group - and click on my friend account; that lead me to this link and error message:

http://app/my/Person.aspx?accountname=*****&Source=https%3A%2F%2Fproject3%2Ediscgp%2Euh%2Eedu%2FPWA%2F%5Flayouts%2Fuserdisp%2Easpx%3FForce%3D1%26ID%3D18%26Source%3Dhttps%253A%252F%252Fproject3%252Ediscgp%252Euh%252Eedu%252FPWA%252F%255Flayouts%252Fpeople%252Easpx%253FMembershipGroupId%253D11&Title=Project%20Web%20App&ReturnUrl=https%3A%2F%2Fproject3%2Ediscgp%2Euh%2Eedu%2FPWA%2F%5Flayouts%2Fpeople%2Easpx%3FMembershipGroupId%3D11

Can anyone help me with this?
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totoroha
Asked:
totoroha
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1 Solution
 
sharepointguru14Commented:
your link doesn't work for us can you post the error that you receive?
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totorohaAuthor Commented:
The error that I receive is "Cannot display the webpage". The link is kind of weird because when I check other user (A), the link will be

https://xxx/PWA/_layouts/userdisp.aspx?ID=19&Source=https%3A%2F%2Fxxx3%2Exxx%2Exx%2Eedu%2FPWA%2F%5Flayouts%2Fpeople%2Easpx%3FMembershipGroupId%3D11

when I move the mouse to the A account, the link is

https://xxx/PWA/_layouts/listform.aspx?PageType=4&ListId={6F143F04-300A-4E64-9133-24F49D1241FC}&ID=19

but for two other users, the links are:

https://xxx/PWA/_layouts/listform.aspx?PageType=4&ListId={6F143F04-300A-4E64-9133-24F49D1241FC}&ID=18

https://xxx/PWA/_layouts/listform.aspx?PageType=4&ListId={6F143F04-300A-4E64-9133-24F49D1241FC}&ID=17

so as my observation, the user with ID=19 is ok, but users with ID=18 and 17 are unable to view.

Where should I go to check the logs or the account with ID like that?
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sharepointguru14Commented:
check the server application logs in event viewer. Also check the ULS logs assuming you are on SharePoint 2010 you can find them in
C:\program files\common files\microsoft shared\web server extensions\14\logs

The first link you posted in the original question appears to be trying to go to that users mysite. If you can't find that site and the user is unable to authenticate I'm wondering if your account synchronization is messed up. Did that user account get moved to a different OU in AD? Can you search for and add him to another group?
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totorohaAuthor Commented:
Thank for your help guru. I think I found the different between old PWA and new PWA that I setup. I will attach the screenshots for you. The old one doesn't have this button "Site Collection Administrators".
PWA-old.JPG
PWA-new.JPG
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sharepointguru14Commented:
I wasn't aware that there was 2 different PWA environments.

Did you see if you could add the account having issues to another group?
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totorohaAuthor Commented:
I think the difference between 2 PWA is the setting when I create the web application from sharepoint central administrations. But I did follow the instructions from microsoft to create PWA so... I have no clues now.
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