mjburgard
asked on
Wordpress Map plugin not working in IE
We have loaded the Wordpress plugin for a web site, the map works fine when opened with Chrome or Firefox, but does not locate dealers when opened with Internet explorer. It sits and thinks, well that might be a little too generous - it apparently doesn't do much.
I am not an html/java person, so please don't show too much frustration if I don't always understand what you are talking about.
I am also at this location only part time - I promise to get back to you as soon as I can to answer your questions or whether or not your potential solution worked.
Thanks
I am not an html/java person, so please don't show too much frustration if I don't always understand what you are talking about.
I am also at this location only part time - I promise to get back to you as soon as I can to answer your questions or whether or not your potential solution worked.
Thanks
ASKER
Not yet, I will try that. However, it seems unlikely since the website works in every other browser we have tried (including IE 7, 8 and 10)
Try anyway. IE is an incredibly finicky browser with respect to javascript...
If neither disabling plugins or moving to new plugin works then we may have a weirder issue.
If neither disabling plugins or moving to new plugin works then we may have a weirder issue.
ASKER
Will have to try this tomorrow.
Will let you know -
Will let you know -
SOLUTION
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ASKER
We have troubleshot this a little further - The web site will not load ONLY on systems running Windows 7 or Windows Server 2008 using IE9. I suspect it won't work with Vista either, but we don't have any machines still running that OS.
ASKER
Debugger shows the following line has issues:
Var sl_type_map = roadmap;
It claims roadmap is undefined. As I said before, I am not a coder of any sort - I have just been asked to help figure out what is going wrong. I am assuming there is a variable declaration somewhere that did not get done.
Var sl_type_map = roadmap;
It claims roadmap is undefined. As I said before, I am not a coder of any sort - I have just been asked to help figure out what is going wrong. I am assuming there is a variable declaration somewhere that did not get done.
ASKER
Ok, I deactivated all of the plugins, the web site still did not load. Reactivated them, Still nothing. I am going to try Wordpress support as well -
SOLUTION
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Alternately...at this point I would also seriously consider a different plugin ;)
ASKER CERTIFIED SOLUTION
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Hello mjburgard, thank you for thinking in giving me points for assisting you. But no points has been awarded yet!?
Mcnute,
He's marking his own answer as the solution but giving you assist points. That means the close is on hold for four days in case you or I object to the way it is being closed.
Just be patient and it will fully close on Tuesday.
He's marking his own answer as the solution but giving you assist points. That means the close is on hold for four days in case you or I object to the way it is being closed.
Just be patient and it will fully close on Tuesday.
ASKER
Other comments pointed me in the right direction, but they aren't really a solution. My final comment points out how to fix the issue for other people with the same problem.
Have you tried disabling all other plugins to see if the problem is a conflict?