cyrax01
asked on
Blue screen codes
I have a dell demensions 4700 that shuts down and gives blue screen codes that I will post below.
So far I've replaced the memory and updated the on board video drivers. I believe that the processor may be to blame since the cooling fins were packed with dust and dust bunnies to the max. It runs fine in safe mode but blue screens before windows finishes loading and the OS is XP service pack 3. I'm posting the recent dump files hoping that it points to the problem.
Mini012213-07.dmp
Mini012213-06.dmp
So far I've replaced the memory and updated the on board video drivers. I believe that the processor may be to blame since the cooling fins were packed with dust and dust bunnies to the max. It runs fine in safe mode but blue screens before windows finishes loading and the OS is XP service pack 3. I'm posting the recent dump files hoping that it points to the problem.
Mini012213-07.dmp
Mini012213-06.dmp
sounds like a heating problem.
can you move it to a cold area and try to turn it on?
perhaps aim a few fans at the cpu
if it works, you will need to buy some more thermal fluid, if not perhaps a new cpu. they are fairly cheap today, 8 core for $50 on ebay
can you move it to a cold area and try to turn it on?
perhaps aim a few fans at the cpu
if it works, you will need to buy some more thermal fluid, if not perhaps a new cpu. they are fairly cheap today, 8 core for $50 on ebay
also, try to turn it on after you remove any hardware not needed.
you should only have motherboard, cpu, ram, harddrive.
connect mouse, keyboard screen.
remove all other parts from the motherboard
if it works, then it is a periphrial device
hope that helps
you should only have motherboard, cpu, ram, harddrive.
connect mouse, keyboard screen.
remove all other parts from the motherboard
if it works, then it is a periphrial device
hope that helps
Run chdsk on your hard drive, bad sectors on your hd often cause blue screen...
Please try and let me know.
Please try and let me know.
Check you symantec stuff, maybe get updates or uninstall it, then see if the problem repeats.
I would run a RAM check. This error is often associated with memory problems. Either that or replace the RAM and see if the problem goes away.
ASKER
Ram was replaced with new sticks. Even tried with only one at a time. I did try with everything else not necessary unplugged. Once I cleaned out the cpu heat sink fans ran at lower speeds but I fear the damage has been done.
you are likely right, cpu gets very hot, if the fans dont run correctly, you will have a problem where the inner metals are melted.
however, if it turns on in safemode (where other periphirals are not started and only the core runs) this may be a problem with some other parts of the computer. kindly unplug everything and try. if it still doesnt work, then you know its not the perephirals, and the damage is with motherboard, HD or cpu
however, if it turns on in safemode (where other periphirals are not started and only the core runs) this may be a problem with some other parts of the computer. kindly unplug everything and try. if it still doesnt work, then you know its not the perephirals, and the damage is with motherboard, HD or cpu
Since you can run fine in Safe Mode but not standard I suspect a driver conflict.
If you have an extra hard drive lying around, pop it in and install Windows XP and SP3 and see if it runs.
If it works, backup your data and reinstall Winodws on the original drive and copy the data back.
If you have an extra hard drive lying around, pop it in and install Windows XP and SP3 and see if it runs.
If it works, backup your data and reinstall Winodws on the original drive and copy the data back.
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I will uninstall the symantec program and get back with results later on.
Why dont u run checkdisk? U have nothing to lose man, u would be supprised howmany bluescreens cause bad sectors on hour hd...
Let me know what u think
Let me know what u think
ASKER
I'll try the checkdisk after I uninstall the symantec software.
ASKER
As rindi said, it was norton 360 being the culprit. Un installed it and everything good. Downloaded newest version from the norton site and as soon as it ran blue screen again. Thanks everyone for your responses.
Do yourself a favor and go for a good antivirus solution, no symantec crap. I use the free version of Panda Cloud antivirus, and up to now haven't had any issues at all with it:
http://www.cloudantivirus.com/en/#!/free-antivirus-download
http://www.cloudantivirus.com/en/#!/free-antivirus-download
ASKER
Thanks rindi I'll check it out. I installed Microsoft Security essentials for now.
That's also better than any symantec product.
ASKER
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