Solved

Bing disables link to website due to malicious software download

Posted on 2013-01-22
5
808 Views
Last Modified: 2013-11-22
When searching for my website in Bing this happens:

the search results are valid.
cannot get to the website.
this message is displayed: The link to this site is disabled because it might download malicious software that can harm your computer.

I can't find the cause of this.  something similar happens with searches in Yahoo, but Google works ok and I can browse to every page on the site without a problem.  have tried IE, Firefox, Chrome- same thing happens regardless of browser.  

I would like to get this message removed as quickly as possible.  Have contacted Bing and received an automated reply.  Not sure how long it will take them to fix it.

am open to out-of-the-box ideas such as taking the website down and putting it up on another host.
0
Comment
Question by:RBECKMN
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 26

Accepted Solution

by:
Thomas Zucker-Scharff earned 334 total points
ID: 38807227
I don't know much about this, but it sounds like the site has either been blacklisted or a parent site has been blacklisted (are you referring to a site that is a child site to another website whether by DNS or IP).  Sounds like you are taking the right steps.  Be sure to check whether the blockage is user created (addons like WOT - Web of Trust - use user ratings to determine whether a site is "safe") or blacklisted by something like http://urlblacklist.com/.
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 166 total points
ID: 38807699
RBECKMN--Your website probably has links to malware on it.
Bing may help you clean it
https://www.badwarebusters.org/main/itemview/10062

http://palpapers.plynt.com/issues/2010Feb/handling-malware-infection/
0
 
LVL 26

Assisted Solution

by:Thomas Zucker-Scharff
Thomas Zucker-Scharff earned 334 total points
ID: 38807735
Also check any advertisements.  Malvertising can easily take place on any website that subscribes to an advertising feed.  My wife once got porn on our computer while looking at an English as a Second Language site (I quickly got it off).  I alerted the website about the problem and we have never had an infection from that site again.
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question