Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Quest Agents

Posted on 2013-01-22
4
Medium Priority
?
316 Views
Last Modified: 2013-01-30
I am trying to understand what steps need to be performed to get the Quest Agent uninstalled from the
0
Comment
Question by:vicky19
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 9

Expert Comment

by:David Carr
ID: 38807094
your Question appears to be incomplete. What Quest software are you using?
0
 
LVL 4

Author Comment

by:vicky19
ID: 38823671
Quest Manager for AD\Exchange 8.8
0
 
LVL 9

Accepted Solution

by:
David Carr earned 800 total points
ID: 38827878
And you need it uninstalled from your servers?

Try the following

. UN-INSTALL SHARED COMPONENTS
 
       1. Select 'QMM Console | Exchange Data | Exchange Migration Project | Action | Install/Uninstall Agents'.
       2. On the Welcome to the Install Agents Wizard screen, select Next.
       3. Select Shared components and click Next.
       4. Select the problematic server to un-install the Shared Components from (<SERVER-NAME>) and select Next.
       5. On the Confirm Agent Removal screen, review the information and click Next.  
       6. Wait for the process to complete.
       7. On the Completing the Uninstall Agents Wizard screen:
              a. Review the logs for any errors encountered by the wizard.
              b. Select Finish.
       8. Verify the Shared Components folder is deleted:
              a. Depending on your server OS, go to
                     - \\<SERVER-NAME>\C$\Program Files\Common Files\
                     or
                     - \\<SERVER-NAME>\C$\Program Files (x86)\Common Files\
              b. If the 'Aelita Shared' folder is still present, delete or rename it.
       
III. UN-INSTALL AGENT(S)
 
       1. Select 'Exchange Migration Project | Action | Install/Uninstall Agents'.
       2. On the Welcome to the Install Agents Wizard screen, select Next.
       3. Select the agent to be un-installed and click Next.
       4. Select the problematic server to un-install the agent from (<SERVER-NAME>) and select Next.
       5. On the Confirm Agent Removal screen, review the information and click Next.  
       6. Wait for the process to complete.
       7. On the Completing the Uninstall Agents Wizard screen:
              a. Review the logs for any errors encountered by the wizard.
              b. Select Finish.
       8. Verify the agent's folder is deleted:
              a. Go to \\<SERVER-NAME>\QMMEX$<SERVER-NAME>$\
              b. If the agent's folder is still present, delete or rename it.
       9. Repeat steps 1-8 for all other agents that need to be un-installed, if any.
0
 
LVL 4

Author Comment

by:vicky19
ID: 38836171
Thanks will have to check
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have problems displaying reports in CRM after a new installation, review the following steps: Check that SQL Server Reporting Services is working On the server that has SQL Server Reporting Services (SQL SRS) installed, check that the S…
These days socially coordinated efforts have turned into a critical requirement for enterprises.
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question