Solved

Quest Agents

Posted on 2013-01-22
4
309 Views
Last Modified: 2013-01-30
I am trying to understand what steps need to be performed to get the Quest Agent uninstalled from the
0
Comment
Question by:vicky19
  • 2
  • 2
4 Comments
 
LVL 9

Expert Comment

by:David Carr
ID: 38807094
your Question appears to be incomplete. What Quest software are you using?
0
 
LVL 4

Author Comment

by:vicky19
ID: 38823671
Quest Manager for AD\Exchange 8.8
0
 
LVL 9

Accepted Solution

by:
David Carr earned 200 total points
ID: 38827878
And you need it uninstalled from your servers?

Try the following

. UN-INSTALL SHARED COMPONENTS
 
       1. Select 'QMM Console | Exchange Data | Exchange Migration Project | Action | Install/Uninstall Agents'.
       2. On the Welcome to the Install Agents Wizard screen, select Next.
       3. Select Shared components and click Next.
       4. Select the problematic server to un-install the Shared Components from (<SERVER-NAME>) and select Next.
       5. On the Confirm Agent Removal screen, review the information and click Next.  
       6. Wait for the process to complete.
       7. On the Completing the Uninstall Agents Wizard screen:
              a. Review the logs for any errors encountered by the wizard.
              b. Select Finish.
       8. Verify the Shared Components folder is deleted:
              a. Depending on your server OS, go to
                     - \\<SERVER-NAME>\C$\Program Files\Common Files\
                     or
                     - \\<SERVER-NAME>\C$\Program Files (x86)\Common Files\
              b. If the 'Aelita Shared' folder is still present, delete or rename it.
       
III. UN-INSTALL AGENT(S)
 
       1. Select 'Exchange Migration Project | Action | Install/Uninstall Agents'.
       2. On the Welcome to the Install Agents Wizard screen, select Next.
       3. Select the agent to be un-installed and click Next.
       4. Select the problematic server to un-install the agent from (<SERVER-NAME>) and select Next.
       5. On the Confirm Agent Removal screen, review the information and click Next.  
       6. Wait for the process to complete.
       7. On the Completing the Uninstall Agents Wizard screen:
              a. Review the logs for any errors encountered by the wizard.
              b. Select Finish.
       8. Verify the agent's folder is deleted:
              a. Go to \\<SERVER-NAME>\QMMEX$<SERVER-NAME>$\
              b. If the agent's folder is still present, delete or rename it.
       9. Repeat steps 1-8 for all other agents that need to be un-installed, if any.
0
 
LVL 4

Author Comment

by:vicky19
ID: 38836171
Thanks will have to check
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Suggested Solutions

Salesforce.com’s Console is a great tool to view activities, leads, contacts, accounts and opportunities all in one screen. It is particularly effective during call blocks and working numerous activities at a time in a quick, repetitive fashion (suc…
Exception Handling is in the core of any application that is able to dignify its name. In this article, I'll guide you through the process of writing a DRY (Don't Repeat Yourself) Exception Handling mechanism, using Aspect Oriented Programming.
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now