Solved

Updates failing

Posted on 2013-01-22
5
220 Views
Last Modified: 2013-01-29
I set up a new Samsung laptop last week. It has Windows 8

 My client reports:
_

I have tried to install the following as instructed by "update" but each time the process "fails".
 
Graphics Driver --- labelled "essential"
Bluetooth Driver --- ditto
Intel Wireless Display---- ditto

I don't actually think any of these updates are that importan but it's annoying for my client. Should I just advise them to "hide" them?


Any ideas?
0
Comment
Question by:gerlis
  • 3
  • 2
5 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
Comment Utility
If the regular updates are working and only the Microsoft version of Vendor updates are failing, then yes, just hide them.

It is best to get updates from the vendor.  That is what I generally do.

It may also be the vendor site for this is temporarily unavailable and so Microsoft cannot get the updates.

.... Thinkpads_User
0
 
LVL 1

Author Comment

by:gerlis
Comment Utility
Just as I thought, many thanks for the comforting response!

I'll tell my client how to hide them.
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
@gerlis - Any update after talking to your client?

.... Thinkpads_User
0
 
LVL 1

Author Comment

by:gerlis
Comment Utility
Sort of.

They had some difficulty following my instructions to hide them.

For now they are just ignoring them. I won't be seeing this client for a while to take a look myself.

I think we can close this question and award points.
0
 
LVL 90

Expert Comment

by:John Hurst
Comment Utility
Thank you and thanks for the update.
.... Thinkpads_User
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Several part series to implement Internet Explorer 11 Enterprise Mode
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now