Solved

Transferring from Outlook 2007 to 2010

Posted on 2013-01-22
5
280 Views
Last Modified: 2013-01-25
I am transferring e-mails and contacts from Outlook 2007 to Outlook 2010 in Windows 7.   Two things happened.  Part way through the import it said that the ".pst file is already in use in the current profile".  

Also I cannot get the contacts to show in the "To:" "CC:" and "BBC" locations.  In the left hand column there are 3 different lists of "Contacts" under Contacts, but only 1 shows the actual contacts.   I cannot get the contacts to show under address book though.  

 Any ideas?
0
Comment
Question by:syssolut
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 38807642
Can you explain the transfer method?
Is this to a entirely new computer?

Otherwise, you should have just been able to perform an upgrade from 2007 to 2010

If your trying to import a PST into 2010
Make sure outlook is not open
Make sure any PST that were connected, have been disconnected in outlook
Then restart the PC

Now open 2010, and import the pst


If you have contact folders in the Nav pane, but cant choose from them under address book
Right click on them, CHoose Properties, Under the Outlook Address Book Tab

Select, show as an email address book
0
 

Author Comment

by:syssolut
ID: 38807806
It is a new computer.   It was Outlook 2007 on the old one but on the new one, it is 2010.   THe operating system is 64 bit, the Office is 32 bit.   I copied the Outlook folder from the old drive (made as a slave drive on new computer), and placed it on the desktop of the new computer.   Then I tried to import and it started importing, in fact it seems that all of the inbox imported.  But no calendar, notes, impoted over, and the contacts are there but wil not show under address book.  

I already went to proerties of the contacts and clicked on "show as an email addresds book".   But that didn't help.    

When you say make sure Outlook is not open, then how can I import the folders without it being open?
0
 

Author Comment

by:syssolut
ID: 38812884
What if I uninstall Office 2010 and re-install it then try to import again?   Or should I not import?    

One other thing is that the 2007 Outlook was "Outlook.pst" but the Outlook 2010 is making it a "xxxxxx.xxxxxx@xxxxx.com.pst".   Could that be making a difference?
0
 
LVL 47

Expert Comment

by:apache09
ID: 38815621
Do you have the previous computer still setup?

If you do, go back to that outlook session and specifically export the COntacts, Calendar, notes ect ect into a New PST

Then copy it to the new PC
in outlook attach the personal folder

then move the items into the mailbox
0
 

Author Closing Comment

by:syssolut
ID: 38820598
I didn't import the folder the second time, I just copied into the root of "C:" and pointed to it and it worked.   Thanks
0

Featured Post

Create Professional Looking Email Signatures

Create "Professional HTML Email Signatures" with ease.
7 Day Money Back Guarantee if not 100% Satisfied.
Affordable - Try it out for 7 Days Totally Risk Free.
Installers provided for over 45 Email clients.
Both Windows & MAC Supported.
Highly Recommended!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
If you don't know how to downgrade, my instructions below should be helpful.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question