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Transferring from Outlook 2007 to 2010

Posted on 2013-01-22
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I am transferring e-mails and contacts from Outlook 2007 to Outlook 2010 in Windows 7.   Two things happened.  Part way through the import it said that the ".pst file is already in use in the current profile".  

Also I cannot get the contacts to show in the "To:" "CC:" and "BBC" locations.  In the left hand column there are 3 different lists of "Contacts" under Contacts, but only 1 shows the actual contacts.   I cannot get the contacts to show under address book though.  

 Any ideas?
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Question by:syssolut
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apache09 earned 2000 total points
ID: 38807642
Can you explain the transfer method?
Is this to a entirely new computer?

Otherwise, you should have just been able to perform an upgrade from 2007 to 2010

If your trying to import a PST into 2010
Make sure outlook is not open
Make sure any PST that were connected, have been disconnected in outlook
Then restart the PC

Now open 2010, and import the pst


If you have contact folders in the Nav pane, but cant choose from them under address book
Right click on them, CHoose Properties, Under the Outlook Address Book Tab

Select, show as an email address book
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by:syssolut
ID: 38807806
It is a new computer.   It was Outlook 2007 on the old one but on the new one, it is 2010.   THe operating system is 64 bit, the Office is 32 bit.   I copied the Outlook folder from the old drive (made as a slave drive on new computer), and placed it on the desktop of the new computer.   Then I tried to import and it started importing, in fact it seems that all of the inbox imported.  But no calendar, notes, impoted over, and the contacts are there but wil not show under address book.  

I already went to proerties of the contacts and clicked on "show as an email addresds book".   But that didn't help.    

When you say make sure Outlook is not open, then how can I import the folders without it being open?
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Author Comment

by:syssolut
ID: 38812884
What if I uninstall Office 2010 and re-install it then try to import again?   Or should I not import?    

One other thing is that the 2007 Outlook was "Outlook.pst" but the Outlook 2010 is making it a "xxxxxx.xxxxxx@xxxxx.com.pst".   Could that be making a difference?
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Expert Comment

by:apache09
ID: 38815621
Do you have the previous computer still setup?

If you do, go back to that outlook session and specifically export the COntacts, Calendar, notes ect ect into a New PST

Then copy it to the new PC
in outlook attach the personal folder

then move the items into the mailbox
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Author Closing Comment

by:syssolut
ID: 38820598
I didn't import the folder the second time, I just copied into the root of "C:" and pointed to it and it worked.   Thanks
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