?
Solved

HP Thin Clients - Deploying Images with HP Device Manager 4.5 fails

Posted on 2013-01-22
2
Medium Priority
?
2,119 Views
Last Modified: 2013-05-14
Hi all,

So here's the issue I'm running into. I have HP Device Manager 4.5 and the repository set up on a Windows Server 2008 box. I have the repository and gateway properly configured and I have two test systems, HP T610s running W7E. I created a base image that I would like to deploy to about 20 other Thin Clients, so I've created the image and used the Capture Image template in Device Manager to create the image. I was able to capture the image and it created the appropriate Deploy Image template.

Now here's where it gets tricky. The goal is to be able to push these images out regardless of where they're located - it's a multi-site network. Most sites are hooked up on the corporate VPN, but there are a few stragglers that aren't connected in any way. These are the ones I'm focusing on right now.

So my second Thin Client is located outside of the office. I have all the ports open for HP Device Manager, I specified the gateway in the Device Manager Agent. It sees it, I'm able to give it most commands, but when I go to deploy the base image I run into trouble. It downloads all the necessary files, it grabs the base image, and then it just sits and sits and sits. When it finally decides to do something, it simply grabs all the files again and then sits some more.

My Thin Client that is in the office doesn't have this issue. My thinking is that since it's on the same network as the DM gateway, commands are being pushed as opposed to the agent pulling them down so it's behaving the way it should. I would like to be able to do these deployments remotely, so it's rather critical I get this behaving!

That said, any insight into this that anyone could provide would be greatly greatly appreciated.

Thanks again.
0
Comment
Question by:Alexziogas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 

Author Comment

by:Alexziogas
ID: 38813971
Any thoughts on this?
0
 

Accepted Solution

by:
tricom2007 earned 1000 total points
ID: 38852697
Do you have a Device Manager Gateway installed/configured locally on a machine on each subnet? you'll need one...
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are IT support and need to work after hours to resolve customer issues then here are a few tips on how to handle after hours support
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question