Solved

Email folders taking a while to update in Exchange 2010 using Outlook 2003

Posted on 2013-01-22
5
285 Views
Last Modified: 2013-01-30
Hi,

We recently upgraded a clients system from SBS2003 to SBS2011.
The users on Office 2007 and upwards have no problems, but the users on Office 2003 (latest service pack) have problems ranging from

1. out of office replies not instant
2. calendar movements slow
3. replying of messages slow

The exchange Server has SP2 for exch2010 installed.
Any assistance greatly appreciated
Thanks
0
Comment
Question by:teknite
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 3

Expert Comment

by:ExchangePandit
ID: 38807869
Assuming Outlook 2003 is being used for Exchange 2010 mailbox here, please correct if I am wrong?

Secondly do you have Public Folder replication between SBS 2003 and SBS 2011 yet or not, if  yes then the mailbox database on Exchange 2010 is pointing to which servers Public Folder DB?

Please advise

Regards
EP
0
 

Author Comment

by:teknite
ID: 38807876
Hi,

Yes outlook 2003 for our email client.
the sbs 2003 box is now out of the picture. we did a new install not a migration.
all other users on outlook 2007 upwards dont experience this issue.
Thanks
0
 
LVL 3

Accepted Solution

by:
ExchangePandit earned 500 total points
ID: 38810288
can we reproduce the issue and then share the RPC Client Access logs; secondly try this KB: http://support.microsoft.com/kb/2535105 (method 2 - apply it on CAS servers) this might be related to what your users are experiencing. The registry key can be removed if the issue is not resolved hence you are not really harming anyone. Do restart the RPC client access service after putting the registry key.

Regards
EP
0
 

Author Closing Comment

by:teknite
ID: 38833250
registry changes on client machine made the difference.
thanks
0
 
LVL 3

Expert Comment

by:ExchangePandit
ID: 38836652
glad that it worked for you.

Regards
EP
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question