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Files are sometimes read only

Posted on 2013-01-22
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Last Modified: 2013-01-31
I have a small 2011 Essentials server with 6 people attached to the domain.  There are two shares one for a Access application and the other is a large share with all user documents and CAD files.  All the users have full access to each share and i have checked this time and time again.  All users have Office 2007 installed and all updates have been installed and all updates have been installed on the server.  When a user access a document from the share makes changes and wants to save the document, the message appears that the document is read only and they have to rename as a different document.  I know this is not the normal because I have users on 2008 servers with Office 2003, 2007 and 2010 and I have now issues.  Can someone shed some light and point me in a direction to resolve this issue for this customer.
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Question by:imajava
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ddiazp earned 500 total points
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Most likely what's happening is the file is being open by others at the same time, and because there's more than one copy open the file becomes read-only.

You can verify this if you go into your server and look at the share sessions and see how many sessions are active on that file.

control panel->admin tools->computer management->shared folders->shares/sessions/open files

Unfortunately the only way to 'fix' this is for them to make their own copies, but if they need to do collaboration, on the same files, you should move to later or upgraded versions of office that allow you to do that, move on to Google Docs, or something like that.
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