I have a virtual private server running my ecommerce website the SSL certificate has been there for about a 2 years with another year to go before the SSL certificate expires. Lots of orders
but occasionally I get a customer saying they get a message saying not to trust the site due tbecause it can't be verified.
the message is:
"The certificate is not trusted because no issuer chain was provided."
looking at the web it talks about the Issuer chain not being specified, I use Linux with a Plesk control panel and installing the SSL certificate is very easy with no options.
and on IE, Chrome, Safari there is NO problem, works correctly.
does anyone know what I have to do to my website to get the Issuer chain recognized?