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Outlook anywhere working on windows 7 but not windows 8

Posted on 2013-01-22
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Last Modified: 2013-05-21
Hi.  We have exchange 2010 running on a 2008 (64 bit) server.   I have configured outlook anywhere in exchange.

I have tested it successfully on 2 windows 7 machines running outlook 2010.  

It will NOT connect on 2 windows 8 machines running outlook 2010. It just reads "outlook must be online or connected etc...."

Does anyone know why this is?  Very frustrated.

Wes
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Question by:hmcnasty
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7 Comments
 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 38808383
Apply one of the solutions presented in this KB article:

http://support.microsoft.com/kb/2006508
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Author Comment

by:hmcnasty
ID: 38808408
it does the same thing
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LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 38808476
Are you running ANY outlook anywhere group policies?  is IPV6 enabled or disabled on the Server?
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Author Comment

by:hmcnasty
ID: 38810805
I didn't write any new policies.  should I check the default ones?  I believe that IPV6 is enabled on the server.
0
 

Author Comment

by:hmcnasty
ID: 38810813
What would be the difference between office 2010 in a windows 7 env instead of a windows 8 env?

Wes
0
 

Accepted Solution

by:
hmcnasty earned 0 total points
ID: 38818777
Hi. I figured it out.  In windows 7 the server name and the public name you put into exchange over https is the same like mail.contoso.com.   In windows 8 the server name is the fqdn of the actual box and then the public name goes into the https settings.
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Author Closing Comment

by:hmcnasty
ID: 39183814
I was able to solve this myself
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