Re-enabled AD account has only partial Exchange connectivity
Posted on 2013-01-22
I have an account that can access OWA and a previously configured Outlook client. New Outlook client setups are failing Auto Discover. Auto Discover works for the rest of the organization.
Previous admins worked on this server. From what I've been told a user left the organization and the account was disabled. When the user returned the account was re-enabled. That really should be the jist of what happened. I'm not aware of additional actions or configs for this user account.
Mail was forwarded to another employee. I don't think the forward caused corruption.
The user's original workstation is running an Outlook 2007 client without issue, but I want to migrate the user to a new workstation.
I'm using the Exchange Console's tool: Remote Connectivity Analyzer. I'm not learning anything new from the tool. I determined that Auto Discover was failing. I wish the tool could give more hints as to *why* it's failing.
Has anyone seen this before?