Office Setup that needs repair.
Posted on 2013-01-22
Ok so the Dr's office was setup with a firewall computer that I was to replace I had no login info to see what settings where on it. The other part was a netgear 8 port switch that the rest of the office connected to, Yes there is a Att dsl modem. So simple setup like this. Dsl modem to Firewall computer from there to Netgear switch then out to Dr's computers. Ok so Dr has ordered parts thru advice from a Best Buy Sales advisor. He orders a replacement switch same model and he orders a Sonicwall 205 model firewall. I disconnect the firewall computer and the netgear switch and replace them with the Sonicwall and the new Netgear switch. I then use the Sonicwall setup wizard to setup the firewall with dhcp connection. I then take all the computers that are setup in that office as static ip computers and set them up to find dns automatically. All seems to be working great when I leave on Thursday. I get a call from the Dr today saying his Office software for his practice is not working, The previous Tech had setup a computer as a server and used the C drive as a Network Drive X to run the software. I remote into the server and see the connection to the Server Drive X is broken I have the Dr power off the switch and repower it on and restart the server. It seems to have made the Network Drive work. We then try to use his software to no avail. So my question is because the server and rest of the computers were setup with static ip and now they are dynamic did that break the network drive and I just need to delete the network drive and remake it? All the computers are running on Windows 7