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WIndows 7 slow opening files in AS400 IFS

Posted on 2013-01-22
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Last Modified: 2013-01-24
Hi there,

User's are complaining that openning files in the AS400 IFS is to slow.

I checked all computers on Windows 7 and they all have the same issue..
Then I checked an Windows XP box, and to my surprise there is no issue...

Each time I open a word or excel file, it started but it waits
on the message... for expample..

if I want to open a file on the AS400 on the path of \\as400\file\word

it would show in word or excel the word 2010 startup screen

contacting: \\as400\files\word  

Network drives (Microsoft) work fine..

Please help :(
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Question by:AntonInf
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6 Comments
 
LVL 14

Accepted Solution

by:
JAN PAKULA earned 2000 total points
ID: 38808839
change security policy - follow that

https://www-912.ibm.com/s_dir/slkbase.NSF/1ac66549a21402188625680b0002037e/5197341657f9f57e86257655005736ff?OpenDocument&ExpandSection=-1

is webclient service running and on automatic startup?

http://www.windowstipspage.com/what-is-webclient-service/

also check that i know it is for xp - but some of that will also apply to win 7

http://support.microsoft.com/kb/832161/en-us

JAN MA CCNA
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LVL 2

Author Comment

by:AntonInf
ID: 38811866
Thank you Jan Ma CCNA.

This is what I did,

I set the local policies and tried accessing the files but stillt hat same result.

Then I changed WEBCLIENT service from manuall to disabled.
and this worked..

I then just changed the webclient on another computer without changing the policies and it worked fine.

Is there any other problems that may accur by disabling the webclient..
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LVL 14

Expert Comment

by:JAN PAKULA
ID: 38811990
Shouldn be any if you dont need it. By default it is manual startup. Wchich means that it will start when needed. If you are not using any rdweb it will be fine.
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LVL 2

Author Comment

by:AntonInf
ID: 38812119
Thank you again, if i may ask another question,

what isrdweb and where would it usually be needed?

I hope its ok to ask this quesiton...
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LVL 14

Expert Comment

by:JAN PAKULA
ID: 38812323
Remote desktop web access. It allows you for examlpe connect through web server to your mydocuments offsite. Or run/publish application which is virtually avaiable everywhere. One minus you have to use Internet Explorer

http://technet.microsoft.com/en-us/library/cc731923.aspx
http://www.petri.co.il/remote-desktop-services-windows-server-2008.htm
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LVL 2

Author Closing Comment

by:AntonInf
ID: 38817337
Beautifully working.

Just an added comment..

it will work fine with webclient started automatically, though the first time openning files there is a delay but after that opening files is quick,

So disbaling webclient or starting it automatically works... just for better performance disbaling is the way.. on windows 7..

Windows XP has this client started as standard
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